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December 2023 by Wesley Vaz
Took my 2019 Toyota Corolla keyfob here to be programmed. In my first visit to the store, I left my key with one of the employees to be cut and programmed. The employee told me that it would take about 30 min to cut and program the key and that he would give me a call when it was done. One hour had passed and the he never called. I showed up to the store and asked if he was done with the work, and he told me that he cut the key too much and that he couldn’t programa it. Then he told me that he would order a new key and that they would call me when the key arrived and that I wouldn’t have to pay for the key, he said it would take about a week to get the new key. Turns out that it took over 2 weeks for them to get the keys and they never called me to let me know if it had arrived, I was the one that called to find out what was going on. Once they finally had the key cut and programmed for me, they tried to charge me for the key and labor, so I had to remind them that they broke my key and that they told me that they wouldn’t charge me for a replacement. So they agreed to it. I wish I could give it a 4 or even a 5 star review, but unfortunately there are some things that need to be fixed for total customer satisfaction.
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December 2023 by Tim Leasure
Purchased a battery for my motorcycle online. I was able to apply discounts right from the top of their website. Order was filled first thing in the morning and the young lady working there was an absolute a joy to work with. Highly recommend
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December 2023 by N'Vayeh Wiggins
Amazing service! Very helpful, knowledgeable, and understanding! Will be coming again!
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December 2023 by Diane Renee Ryciuk-Drag (Diane I Andrzej)
Adore the lovely young lady who ordered a cell battery from Bell Road to be brought over to the Avondale location for my mom; thank you for that option. You could have just said go there but you made it easier on us & had it brought over to the Avondale location saving us time & gas money... she is giggly, happy, helpful, positive, & pleasant! Your energy should be contagious. I hope you rub off on your "fellow" staff.
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October 2023 by Susan Cox
Every time I go to this store, the service it awesome. They know their products. Staff is polite and doesn't waste your time.
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July 2023 by Tray
This place is awesome! Recycled my electronics for free and only charged me $2.50 for removing and disposing of a defective battery from a laptop. And great customer service.
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May 2023 by Andrew Gumowskyj
Great customer service, always have the batteries we need, at great prices.
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May 2023 by Robert W
I was in today for a possible battery issue. It was handled quickly and efficiently by the staff. Lexis and another young man handled everything quickly. The only issue was the testing machine wouldn't work. It had to be restarted several times and after about 15 minutes, Lexis was able to find out that I had a shorted cell in my battery. My total time in the store was quick but could've been quicker with good working diagnostic equipment. Lexis apologized for the delay, but it was still a quick process regardless.I'll be back for sure.
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May 2023 by Makenzie Garrido
My phone screen stopped working on Sunday morning, which sucked because all the repair shops were closed.I couldn't find anywhere open to be able to help me, and I mostly stumbled across this place. I spoke with Nathan over the phone and he was also the person that helped me in person. Amazing customer service and they fixed my phone SO fast. 12/10 experience. Saved the day. I will recommend this place to everyone.
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February 2023 by Blake R.
The girl who helped me today was so friendly, knowledgeable and helpful. I told her i needed an apple air tag battery & also a fan remote battery. She knew exactly what i needed with confidence and i was in & out within 3 minutes. Thank you so much! :)
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February 2023 by John VonReeden
I went to this store yesterday and the service was exceptional. I had to replace two large batteries to my kids 4-wheelers. Initially, I was only going to replace one but once I saw what it took to remove the battery from the casing and the soldering (Which they did without an additional cost), I brought in the second battery. Extremely greatful for their help and my kids are happy to be able to ride their quads again.
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February 2023 by Karen Massey
I needed a battery for an iPhone 7 and they had it. They made sure it was charged and they installed it in my phone. The price was reasonable.
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February 2023 by Daniel Savant
Wonderful! The girl behind the counter was extremely helpful. Will Definitely be back.
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December 2022 by Michele Marks
They fixed my phone and had an odd size battery that I needed.I'm very happy ?
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September 2022 by AJ Yetgen
Huge relief to have a batteries plus bulbs near my home. They are well stocked and the workers are very knowledgeable. I was offered multiple solutions to my battery issue but wasn't pushed one way or another. I am happy with my purchase and even more happy that if I have any warranty or service issues, I have somewhere to go that can assist immediately. No online waiting game!
