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January 2024 by Alicia Badilla
I had an issue with my breaks and took my car here. Not only did Alan and his team figured out what was wrong and told me the cost. When I told them it was too expensive Alan worked with me to get my car road worthy. Thank you Alan and team. I appreciate everything you have done.
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January 2024 by Louise Kaiser
I've been coming here for a little over a year. Have had a great experience each time. Josh helped me with my latest service, and they have never tried to sell me something i didn't need! Their prices are competitive and sometimes they give you a discount if you group several needed services into one visit. I will continue to come back here. Convenient location as well!
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January 2024 by Gabby Lona
It was my first time going to this breaks plus and I definitely will be returning, the staff there are all nice and very helpful, Allen went above and beyond to make sure my car was running back to normal. He made the process as simple as possible, being very informative as to what is being done and what he recommends. Allen made me feel very comfortable and welcomed i was very satisfied with my visit.
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January 2024 by R
I got some work done here last week and they did a decent job in a very timely manner. I tried them again today for some more rotor and brake work, and they were very friendly, helpful and seemingly gave me the best deal possible (which was actually slightly under the price I was expecting to have to pay). So I'm very pleased with them this far, and will be trying them again in the future. ??
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December 2023 by Rochelle Larke
I had the Best experience with Joe at Brakes Plus by Walmart. I came in for an oil change and to get a diagnostic performed since my check engine light came on yesterday and was just nervous, as often times, I feel taken advantage of by these places.Well, Joe and The Team at Brakes Plus showed me why they are the reason my mom has been coming here for years! I met Joe in the parking lot, while he was checking out another vehicle and he was all smiles and ready to help! The service I received, and watched other team members provide, was impeccable. Not only was Joe extremely knowledgeable about my car (in particular since my mom has been bringing it there for years, but also in general), but he also helped me to stay within my budget, while getting the service I needed.The biggest thing though, was that Joe LISTENED before making suggestions and he always gave me the full picture view of what's necessary, what can wait, and what can be done either way.Joe was amazing and will have a forever client in me, but the entire team is phenomenal. Although I CAN HAPPILY wait before having to bring my car back in, I will be glad to bring it back to Joe and The Team!Thanks for everything and I appreciate you all so much!
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December 2023 by Danyiel Burns
My mom and I cannot thank the team at Brakes Plus enough. They went above and beyond to help us laugh and smile and to make the best of a rough situation. They were thorough, patient and informative, to make sure that we could make the 1000+ mile trip back home as safely as possible. From brakes and wipers, to helping coordinate the purchase of a much needed set of tires. Thank you gentlemen for truly being a Blessing and being men that any mother would be proud to have raised!!!!
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November 2023 by Tasha Canfield
Came to get my front pads replaced. They very very honest and told me exactly what the dealership did. Didn’t try to over sell me. Guys were very friendly. Shop is clean. When I was calling around I choose this place because the customer service on the phone was top tier. Other places seemed annoyed and just didn’t wanna give me the time of day. Brakes Plus answered all my questions and more. Felt confident I was going to get quality service. I didn’t realize they do more thank brakes. Will be coming back for all my car needs! Very happy with the overall service I received.
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November 2023 by Amber Cochran AZ-Phoenix
I have trusted our vehicles at this Brake's Plus location for over 15 years. I have always felt like they were honest and not just trying to make money off of me. They will tell me what is important to get fixed soon, and what can wait awhile and they always work hard to get us the lowest price they can. Allen has been our go-to guy, but any of the people that work there will help give you a fair and honest quote on whatever your car needs. I can't imagine going anywhere else! And remember, they do much more than just brake's!
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October 2023 by Scarlet A.
great customer service first time coming in, i came in w my brake going really bad , explained good service would recommend coming back to this place. good price
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October 2023 by Jamie Kinneer
Got a free diagnostic check with excellent customer service. I did not need any services immediately. Allen took the time to explain the breakdown to me (and my dad over the phone). In addition to this, he mapped out a plan for services that I will need in the near future so that I can more efficiently finance everything. Everyone was helpful and provided an above average experience.
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October 2023 by Athena Cote
Allow me to preface this review with the fact that being a young woman going into a car shop can be unnerving due to some salesmen trying to sell you more than what you’re looking for because they assume we have a lack in knowledge. Not here, I spoke with Alan over the phone; he was genuine and kind which convinced me to go to the shop asap! I was in and out within an hour without having an appointment. Outstanding service, I’ll definitely come back here for future car needs ! (:
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October 2023 by Pavel Yeu
This place is amazing! Starting with Jeffrey who checked me in. Facility and parking lot are pristine which says a lot for their overall work ethic… First impressions say a lot. Talk with Caleb as I waited and he was very friendly and informative. Scott was over seeing the maintenance of my truck and was very honest telling me that I did not need brakes but pointed out to me I was missing swaybar and bushings which could’ve had a fatal error in my steering. Long story short all is repaired and I feel very safe and secure in my truck. These guys and this place are amazing and I highly recommend it to anyone who needs an honest repair shop at a very competitive and fair price!!Services: Steering & suspension replacement
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October 2023 by Gord Nicodemus
By far the best experience I've had at any big chain auto shop! We had a car that wouldn't start in the parking lot of a neighboring business due to a dead battery, and they walked to our car and replaced the battery. Absolutely went above and beyond. I will be giving Brakes Plus more business from me and my businesses in the future!
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October 2023 by Frank Van Vliet
Exceptionally helpful, knowledgeable, professional and kind. Shop and waiting area were very clean. Staff appearance, behavior, speech, phone demeanor excellent and above typical professional standards. Answered all my questions consummately politely, completely and demonstrating great knowledge of business. Prices for services, completeness of what is included for the prices to do work properly is above average.They will get my business, and that of my spouse without hesitation. I recommend you use them as well. I am NOT being paid in any way for this review.
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October 2023 by Joliann O.
Took my Saturn Vue in for a brake check and after almost 2 hours of waiting with just the hood up and very few times of a mechanic looking at it got an estimate of over a $ 1000.00 for work which did not have new pads on the list. After going to another mechanic, it needed new pads all around. The work order from Brakes plus stated that the master cylinder in the rear needed to be replaced! There is none in the rear on my car??? What happened??
