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December 2023 by Gena Tomlinson
If I could post the evil voicemail I received the day before Christmas eve, I would. I did not know I had a balance as I had already paid and had my car for months before receiving a voicemail about a balance owed. They threatened to tow my family vehicle on the voicemail if they could not collect, right before they closed shop for Christmas. I paid the day after Christmas (today) but had never received any correspondence that I owed more than I had already paid. I understand collections but I do not understand evil. The worry they caused was not right.
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December 2023 by Jack Jeffreys
After running around town getting a bunch of estimates and being really disappointed I found Carstar West Valley. From the moment I called them to set up an estimate, they had great service. The body work on my Tundra was flawless and their price beat all the local competitors. I highly recommend these guys for any accident repairs. I hope I don’t need them again but if I do, I’ll be back.
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November 2023 by E “Bosslady” R.
I've used Carstar 3 times for my vehicles. They are always very professional, friendly, clean, and provide excellent quality work. On my last visit, there was a manufacturer flaw on a part that they didn't catch. However, when pointed out, they addressed it right away and replaced the part.Their prices were not the cheapest in comparison to other shops; however, their consistency in workmanship and turnaround time is the reason why I continue to choose them over other auto collision centers.
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October 2023 by Dr. James Wolfe
Awesome facility to get your work done on your car. Everyone is very friendly, informative, kind and accommodating. I knew every step of the way the progress. Anthony, my facilitator, took care of everything, no worries.Services: Painting
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September 2023 by Tarico Hampton
My baby got injured I took her to carstar they made her ? again She doesn't even look like she's been in a accident yes sir!!!! Carstar is top quality collision repair I will definitely advise you to take your vehicle to this place they don't rush they take their time and make sure the job is done right I'm so happy with their work.
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August 2023 by Don Ortiz
The receptionist Brenda was courteous and returned all calls promptly or answered my questions. The body work was excellent and they cleaned my truck too. However upon leaving when I got halfway down the road my turn signals did not work and, that’s one of the things that should have been checked since it was the left rear corner panel-and was supposed to be fix. Also my check engine light was in too. I had to turnaround and go back to CarStar. It was also 4:56pm almost closing time. They did fix the turn signals and also the check engine light too. Thanks to their team for staying a little late and making my truck right for me to be safe and drive safely home. Thanks CarStar!Services: Painting
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August 2023 by Desiree Casino
We had a scratch on our new car from a tree branch. The staff there were super friendly. We were seen right away. They took my car back and we only waited about 10 minutes before it was fixed. This is not the first time we have used this place and now we will not go anywhere else. I 100% recommend this business
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August 2023 by Sarah Claridge
My daughter was rear-ended on the I-10. CarStar was able to make the necessary repairs. Their estimated timeline was pretty accurate. The quality of work was good. I would use them again (but hopefully won't need to! we do not want another collision!)Services: Painting
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July 2023 by Shelley Mriscin
Sam has been amazing. He had quite a workout with my Mini Cooper S that was destroyed. My vehicle wa son perfect condition. I have to say that Sam has it driving better and looking amazing, more so than even before!He communicated almost every day. When parts came in incorrectly, he informed me. He went over and beyond in the detailing and mechanics of my vehicle.Brenda was also amazing. Never cranky or irritated. They both showed amazing professional characteristics that every company should follow. I give them 1000 percent on their rating. I couldn’t be more pleased!?⭐️♥️
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July 2023 by Nicholas Rolando (Rigs)
I needed to get my bumper repaired after I was the victim of a hit-and-run, and Carstar did an incredible job! Thank you! Do recommend
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June 2023 by Jaelee Young
I would 100% recommend for you to bring your car here to be fixed. I called car star to see if they could get me in to do an estimate, and they got me in the same day within the hour. Not only was it the cheapest estimate I got out of the four places I went to, but the service was excellent as well. Anh Pheng was my estimator, and being a nineteen year old girl who doesn’t know much about cars he did not try to upsell me in any way. It took them only three days to fix the damage that other places said would take two week’s minimum. After the three days they had my car looking brand new.Services: Painting
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June 2023 by Lizzy Mettler
I got into a car accident and my car was taken to Car Star. Manny helped me throughout the entire process and kept me up to date on the status of my car. Manny self-drove my car an hour to me, after work hours, to deliver my car. I would recommend this body shop to anyone! Also, my car looks brand new!!!Services: Tires
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June 2023 by Trippy
Worst place ever! Took over 40 days to get my car, when I got it back they didn’t do half of what they billed. My cruise control was working before they got it, and when I go it back it’s not working same with my HUD system. 1/5 wouldn’t recommend.Services: Steering & suspension repair
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June 2023 by Mindy Rivera
A friend recommended this place for body work on my truck. I was surprised on the professionalism from this company. They did great work and the prices were affordable will recommend to family and friendsService: Body & Trim
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May 2023 by Elvin Barnes
Good company to work with when you’re in need of collision auto repair! Thanks Carlos for your customer service support!Service: Body & Trim
