The Costco Tire Center receives mixed reviews regarding its staff and policies. Some customers report excellent service, describing the attendants as helpful, courteous, professional, and nice with an amazing attitude. They feel the service is excellent and the staff is very helpful in choosing tires. Even with a long wait, it is often a good experience. However, other customers find the service shocking and the staff rude, unhelpful, and ridiculous. Complaints include staff being rude and extremely unhelpful, with one recounting a dismissive interaction over airing a tire. There are also criticisms of strict membership policies, with some finding the rules a hassle and preferring competitors that are more flexible about payment. The experience can vary significantly.
