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November 2023 by Esquivel Elia
It’s the worse company to work for Amber and Prath are miserable managers that have negative energy as soon as you walk in that gym you feel the negative energy it’s not welcoming like other gyms. They do not pay well Don’t work here. This gym is not friendly it’s not welcoming this gym is dirty they don’t have a janitor in 2 years after a lot of complains about the red light therapy not having all the lights working they still haven’t fixed it. I seen so many good fitness instructors leave crunch because of how Amber is a control freak and harasses her fitness instructors at 11pm at 630am on a Saturday Sunday when you are not clock in and you are not salary or on call. I seen Prath make his employee he hires from high school cry when he fired her he was yelling at her telling her how she was wrong outside the gyms door and she looked like she was 16yrs old. Prath never says welcome or good morning when we come in through the doors and he is right in the front desk. This gym could be such a successful gym if it had new management. I hear the members complain and also leave to other gyms and now that mountainside is opening next door that’s where I’m going.
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October 2023 by Роман Бородач
idiots work at the reception. I am Castomer clubs Planet Fitness. I saw an advertisement for 3 days for free in crunch Fitness. Filling out the data, came to the club for a trial training. But I was not allowed, I demand payment, since I do not live in Arizona. I am a truck driver and use clubs throughout the country
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August 2023 by Lizeth Sanchez
I never subscribed to this gym, I used to go to YouFit on camelback before it shut down during COVID and my membership was forcibly transferred to this sorry gym. I cancelled the subscription multiple times. Ive spoken to multiple supervisors saying “I’m sorry, all you have to do now is email me at Prath or bryce at crunch Avondale dot com and I’ll cancel your subscription.” I guess I didn’t know they were still charging me because I found out once I lost my debit card last year. My payments stopped going through and this year I started getting texts stating they were sending me to collections unless I signed up for their $1 membership. So for the third time I spoke with them and they apologized and told me everything was handled and I wouldn’t be sent to collections. Today I got a text from Prath stating that my account is in collections and they will remove my account from collections if I sign up again. This is the work of the devil. I haven’t gone to the gym in years. I have bad lungs and a weak heart and can’t just gym anymore, especially not in an overcrowded and dirty gym. I hope they leave me alone
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July 2023 by Lorraine Medina
Crunch Avondale is awesome the staff to include Prath , Jarely, and Bryson are always so wonderful and helpful. if I ever need anything they are available. Questions I may have about equipment or class schedules they always answer them and are very knowledgeable! Please come join today their equipment is clean as well bathrooms too !
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July 2023 by Kaitlyn Franco
I had a very great experience at Crunch. Friendly staff , my personal trainer Prath explained the training process very throughly and motivated me in my new journey to become a better me. Definitely a great gym to get started.
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July 2023 by Adrianna H.
Honestly, I wouldnt be coming back here if it wasn't for Shy! she's so amazing she keeps the gym clean and is a fabulous worker! Love this gym will always be my favorite and love the employees!
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June 2023 by Preston Harding
Horrible cancelation policy and terrible manager. I'd recommend any other gym don't waste your time and money here
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June 2023 by Cayla Juhlin
While the gym itself is good enough for most people, I thoroughly disagree with their cancelation policy. They make you email the facility manager to request cancelation rather than take care of it immediately when you walk in. Then, they will charge you an additional month of membership even if you cancel before weeks before you are usually charged. Finally, the most important part, they charge you for an additional YEAR of membership unless you cancel 30 days prior to the month of renewal. Please note this ridiculous policy when shopping for a gym. This one will take as much as they can get out of you.
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May 2023 by Serenity W.
I was excited to sign up at first. But then stop going to the gym for about a month. I came back just to have the manager Prath send me harassing text messages early in the morning demanding payment. The manager, Prath was extremely aggressive and sometimes outright harassing. I would come in for a work out, and the manager would stop me just to sit down and figure out the information he didn't know and waste time. Mind you I had been paying for these sessions, and he deliberately told the trainers not to work with me until he said so even after everything was paid. The trainers don't always show up for the sessions, nor organized as a reflection of the management. If you want to take your health and personal fitness seriously don't sign up for one of their memberships. It's a joke.
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May 2023 by Sasha Soles
Yes crunch is by far my favorite public gym however there are a few things that push me further and further away. For one, there are multiple lights at the HITT zone that constantly flicker which is a medical hazard. The “crunch-o-meter” is NEVER updated correctly. There have been multiple times where it was “light capacity” and it was packed. Last but not least a lot of the equipment has been squeaking and stalling lately. There obviously needs to be a reevaluation of the maintenance of this gym. Other than that I love and appreciate the culture of this gym.
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May 2023 by OROZCO BARCENAS EVER
The WORST gym ever. Horrible experience at crunch. Never thought I could've had a bad experience at a gym, but this made it happen. Went in there once to try it out and turn out all the bathroom stalls were broken. Couldn't even go to the bathroom. Most machines were broken. The cable machine wasn't even working either. Told them I wanted to cancel my membership and had me email someone. I was hoping I wouldn't pay the annual fee for just going in ONCE. Nope, the owner kept on saying he can't and he can't. Bad customer service. Pretty bad gym to go to, not recommended at all. If zero stars was possible, I'd place it below that.
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April 2023 by S
Great place! Location and parking is convenient. General manager and trainers are knowledgeable in their field. Has cool amenities like hydro massage, tanning, sauna, and red light therapy. I go here often and enjoy the amenities. If you have a specific machine in mind to use, be mindful to time your workout between busy hours or just try out a new machine till the one you want is available. Enjoy this place and the staff and I will be coming here for the years to come.
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April 2023 by Chris Prendergast
I applied for employment as a personal trainer. Went to the interview, received the we have a few interviews after you and we will be contacting you after they’re completed, got ghosted. I never applied for a membership at this gym nor would I ever want to. About a few weeks after the interview I started receiving spam calls and text to join the gym. I never consented to have my information be used for marketing, I am also on a do not call list and they persist to call and text even after telling them so. Shady company and gym. Do not suggest them, if you’re looking for better quality and customer service for around the same price, choose mountain side
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April 2023 by Mike Adams
Nice little gym, I walked in to take a tour but there was no one up front so I just walked around myself. Middle of the day and about twenty people working out. No employees in sight
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April 2023 by Nicholas Tucker
One of the things I look forward to is getting my gym time in at Crunch! Everyone there is amazing, the staff, the trainers, the members! Crunch Avondale is the best!
