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July 2022 by Diane F.
I decided to try Avondale Star Nails yesterday. I am so disappointed that I did. First I'll say it is a beautiful, clean nail salon. I had been getting dip nails, however, the technician I was placed with told me 'powder dip is not for you. The product she used was applied with a brush.I arrived a few minutes before 10 AM. . I had an appointment at 11:30 and I felt like I had allotted enough time. I took my seat and she started using the nail drill. she then did the 10-finger cotton/acetone/foil process. (My previous experience has been a small bowl filled with acetone that I place my fingers in for a bit) After 5 minutes she removed the foil packets. After shaping a bit she put the foil back on each finger. She had to do this a third time. It's now almost 10:45. While filing she caught my cuticles several times. Today they are sore around the edges in three fingers. I picked out a neutral peachy color. The results are VERY thick nails, They are also not smooth when looking at them. The color I picked was not the color I had chosen, it is a hot bright orange color. I hadn't realized until she had already done a hand. Very disappointing experience. There are notes on every station that advises you that they want cash for tips. I don't travel with much cash, but I was able to scrape together a tip for her.I will not be returning.
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March 2022 by Arlette B.
As a walk in who works in the area walked in clearly stated pedicure and fill salon said yes but when done with full said I needed to come back in 45 mins, bad business seriously if you could not do services should have stated that when you take a walk in . I am a very loyal customer to businesses and was looking to establish near work as a regular . Sadly will not be returning due to bad business practice .
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September 2021 by Jen
They never answer the phone and it always hangs up after a few rings.
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July 2021 by R R.
Tracy and her team are always so nice and easy to schedule with. It is very clean and my nails always look great. They also offer great pricing for all their services.
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May 2021 by Lestine S.
Walked in to do a fill with long nails. I had white powder acrylic. Which she did but didn't match so she painted my nails with white gel nail polish. I asked if she can make them short nails. My nails chipped the next day and the acrylic didn't go back to my cuticle looks like I need a fill already. Had to go back to redo nail polish. I was thinking of doing another color until I asked the lady if she can make them a bit more thin because the nails was way too thick and she told me it wasn't her job. On top of I paid 45$ for a fill and then she wanted to charge me 10$ more for a polish change. I was confused! If I'm getting a fill it is your job! A day later my nails chipped again. Won't be going back the lady was upset because I decided not to change the color. I just refused to give someone like that more money. I felt like she was taking advantage of me because I was tired and pregnant. Won't be going back.
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November 2020 by Jenjen anonymous
They never answer the phone and it always hangs up after a few rings.
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January 2020 by Denise Hill
@sevabeauty has THE WORST customer service! The location I'm referring to is the one located in the Walmart on Dysart. I went and got mink lashes for $30, and they didn't even last one hour. When they're advertised to last up to 2 weeks. When I went back to the location the following day (since I had things to do) the person in the store did not attempt to help resolve the issue. I was not looking for a refund, as it's posted in their store "no refunds". I simply wanted the
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September 2019 by Sofia M.
We came here after a terrible experience at the nail salon across the street named Nail bar and spa or something like that. We felt very welcomed and they helped us right away.
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July 2019 by Perla C.
I went in today to get ombree nails and my nail stylist didn't blend the colors properly, she missed putting polish in spots and when I brought it up they still made me pay the full prize off 55$. I've never been so upset with a set of nails but they did such a horrible job. I don't recommend going there at all. If it was possible I wouldn't even give this place 1 star at all.
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July 2019 by Lanessa F.
I have been getting my nails, toes and eyebrows done by Tracy since 2010 and she is absolutely amazing. She takes the time to make 100% sure your happy with everything. I highly recommend her. You'll be extremely happy!!!
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April 2019 by Connie Parra
Customer service is BAD! The manager hung up on me when I called to tell her about my daughters lashes. We went in on Friday afternoon and the NEXT DAY my daughters lashes that they just put on were already coming off. When I called they continued to tell me that it was because my daughter had cared for them improperly, it was less than 24 hours and were not touched. They said that my daughter could go back on in THAT DAY ONLY IF WITHIN THE 24 HR WINDOW and they could touch them up, the only thing with that was that we had prior arrangements and family was coming over. Since we were unable to go over there on that exact day I asked for a refund and they said absolutely not. I tried talking to the manager and she hung up on me. The customer service is ridiculous and I wouldn't spend $1 on the lashes. SAVE YOUR TIME AND MONEY!
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March 2019 by Cierra M.
Thought I would pop in to waste some time while my car gets done. Worst choice ever, took an hour and a half to do a simple sms dip and they look like crap! Uneven and super bulky, definitely would not recommend.
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March 2019 by Makenzie G.
I get my nails done here every time and I love that they do such a good job they are very friendly the store is clean and it was a great experience. I highly recommend!
