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February 2024 by Janelle
I came in this week to do an exchange that I had purchased at another location. The parking lot was easily accessible and store easy to find. Upon entry I was greeted and told to take the return to the register. After telling her what I was looking for she told me she’d hold my return while I looked for what I needed. This location is large just as their other locations and a great selection. I found many shoes I loved, but I was trying to stick to what I came for this week. While I didn’t find the exact style/color I was looking for I did come close and left with another pair. The cashier was helpful and I realize after my last experience at another location when I wasn’t even given a bag that they only offer you reusable bags if you’d like to but one for a small fee. It was nice I was offered one this go round here. Service was great all around and I’ll definitely visit this location more when I’m in need. The prices were great for what I was buying.
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February 2024 by Janelle F.
I came in this week to do an exchange that I had purchased at another location. The parking lot was easily accessible and store easy to find. Upon entry I was greeted and told to take the return to the register. After telling her what I was looking for she told me she'd hold my return while I looked for what I needed. This location is large just as their other locations and a great selection. I found many shoes I loved, but I was trying to stick to what I came for this week. While I didn't find the exact style/color I was looking for I did come close and left with another pair. The cashier was helpful and I realize after my last experience at another location when I wasn't even given a bag that they only offer you reusable bags if you'd like to but one for a small fee. It was nice I was offered one this go round here. Service was great all around and I'll definitely visit this location more when I'm in need. The prices were great for what I was buying.
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January 2024 by Gary Goodwin
Handy place to go. Large selection and sizes available. No floor help when we were there, but that goes with the warehouse concept. You have to know the general objectives for the shoe you are looking for.
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January 2024 by settit
Always the best clearance sales. Amazing deals, Kathy even helped me price match a pair of lovely boots. Perfect place for retail therapy ?
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January 2024 by Elyse F.
DSW is a shoe store for men, women and children. They also sell socks, the occasional backpack or clothing item, water bottles, and a small selection of toys. Value varies greatly. There seems to constantly be one sale or another. There is always a clearance section. Sign up for their rewards program to earn money back, and additional discounts. DSW does send out daily, if not multiple a day emails. Sending out so many emails is corporate, not store specific. Other than when checking out, I haven't interacted much with the employees here. Checkout is quick and easy. DSW has done away with disposable bags. Shoppers are welcome to bring their own. Once, I asked if they had a shoe in a different size. The person told me that they don't have a back, and everything they have is out.
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September 2023 by Mrs.
It's so hard to find shoes in my size (women's 11), but I can usually find something at DSW. While not every brand makes that size, there are usually enough choices because DSW stocks so many brands and styles. DSW is the best in-person store that I've found There may be a bigger selection at other stores online, but it's such a pain to buy a pair of shoes to try them on, and then return and buy a new pair to try on, etc... At DSW I can just walk in and try on a variety of shoes, make my selection, and move on with my life.
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September 2023 by Dieudonne Dukuzumuremyi
Best place for shoes ? with a all kind of brands you will need.
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June 2023 by Bob Maw
Roomy, lots of choices for shoes, sandals, and accessories. Needed more staff at checkout at times.
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April 2023 by Bobz Thong
While I was shopping at DSW, the employees were very helpful and helped me choose my ultimate shoe, will come again.
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January 2023 by David Steinbrink
Great selection of styles...limited choose on wide
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December 2022 by Open World Ent
Love this place and they have a huge clearance section
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August 2022 by Danielle Britton
This place is great if you need new shoes - I mean, could you imagine if it weren't with a name like that? Anyway, this place is also a nice guilty pleasure for adding to my shoe collection. It is always clean and they have a vast selection.
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July 2022 by Renee Duhon (Artificial Starlight)
Good sized show store, I was able to find what u was looking for. Only complaint is the price so I tend to only shop the clearance isle. You can find good stuff there though!
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May 2022 by Nicole Porter
Got my summer shoes! Love the variety and quality ?
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April 2022 by Judie Roman
The WORST customer service experience. I ordered shoes on the 18th online. (I ordered multiple items. Both items were damaged.)I had to return one and I’m still waiting on my other one. My review is for the online people. I called to get an update and after 6 times of not getting through, no one was able to help. In fact, I was told by the “supervisor” that he didn’t know what to tell me and I would have to wait and I was hung up on. JENNIFER, BRODY, ROBBIE and RONAN are THE WORST CUSTOMER SERVICE REPS. I have been ordering for years from DSW and I am beyond upset the people working there not only don’t care, they are rude and continuously cut me off while I was trying to ask my question. It took me 4 days, 6 calls, 4 online chats to get 1 person to send me tracking.(and I still have not received the tracking that was allegedly sent). Do yourself a favor and don’t shop DSW, shop at another store where they care about the guests. To be treated like trash because they don’t wanna take accountability is super disheartening.
