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January 2024 by Hector Sandoval
The service that we have received has been exceptional. We had a blow out and brought our Accord in. Our original sales person Johnny Dorscht remembered us and was eager to help us out with the tire maintenance. We were able to get in and out with a new tire and new tire warranty. Working with Johnny D and Manager Amen has been great. Would recommend them both to friends and family with no hesitation. Kristen in service department was also a pleasure to work with.
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January 2024 by Evo Scott
I had a very weird and specific problem with my girlfriend's FK8 Type R. New pads and rotors were installed by me resulting in an electronic parking brake issue. After diagnosing the problem it turns out the new pads that were installed were too thick to allow proper electronic parking brake functionality. The problem was accurately diagnosed with no extra charges for parts or service I did not need. They were honest and upfront with possible charges and time frames. After figuring everything out I was only charged the basic diagnostic fee and allowed to take my car home with no repairs performed. Fantastic communication, top notch technicians, and accurate time frames. Do not hesitate to take your car here for service as they are knowledgeable. Shuttle service is also available which I used. Thank you so much for a great service experience.
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January 2024 by Stephanie Dutey
We went in yesterday and met with Joel to trade in my car and he made the impossible happen for me. He jumped through hoops to make sure I got the car I wanted and I am SO grateful for him! We also met with Jorge in finance and he was amazing too! If you’re looking for a car, ask for Joel!
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January 2024 by Dalia Silva
Awesome customer service! Ray Lopez helped me with the purchase of an HR-V sport. Had my eye on this car for a while and Ray was very knowledgeable and helpful when it came to answering all my questions. Made the financing process super easy and fought to get me a good deal. Super happy with my new car and with the excellent service from the team at this dealership!
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December 2023 by Monique Garcia
My husband and I had the pleasure in working with Carlos Cornelio at Earnhardt Honda. Carlos was very polite, kind, understanding, and professional. He was also very patient with me. I had a crazy amount of questions and concerns and he worked with one of the managers to assist me and ease my concerns in the car purchasing process. Carlos was very eager to help me in any way he could and was able to help us find a vehicle that met our needs and expectations. I truly appreciated his patience and willingness to provide amazing customer service. If you go to Earnhardt Honda, ask for Carlos. You'll definitely get taken care of.
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December 2023 by Sandra Navarro
Very disappointed in the effort of replacing the bumper on my 2023 Honda accord that needs to be replaced, This is my very first purchase of an auto vehicle and the worst experience. Very unprofessional communication and the lack of effort to resolve problem, as a customer I feel unappreciated doing business with them. Have been given the run around on fixing the issue and been already almost 2 weeks of trying to have front bumper replaced instead they did a quick fix with a clip still broken and chipped paint near headlights. Expectations of Honda was not met
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December 2023 by Kristi Lee Fowlks
Incredible experience with Avondale Honda. I would highly recommend purchasing your next vehicle through that team. The GM was extremely kind and listened to what my needs were for a new car and put me in connection with one of his team members JP.JP has great personality and very knowledgeable the Honda line. We finalized my decision and went with the 2024 Honda Pilot! Highlight leather seats and captain chairs. I would recommend getting the all weather floor mats.It’s my first Honda suv and very excited. The customer service and professionalism from JP and team was beyond exceptional. There was never any pressure and they wanted to make sure I felt right when buying this car, I was happy and fit within my budget. We always had an open line of communication and JP has been wonderful answering my questions.Go see ‘em great people and the rates are really good for new cars in this moment. I learned all of this as I was planning to buy used.Thank you so much for an incredible experience!! You guys are awesome
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December 2023 by Emily Morales
We bought a 2024 Pilot, from the start Nathaniel was our sales person he was friendly caring and attentive definitely recommend him when you go into this dealership he will go above and beyond for you truly recommend for you to go here to purchase a car. They will take good care of you. We put our trust in him and his team and they delivered the best deal we could’ve gotten!
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November 2023 by Bryce Albertsman
Go see Bobby!!! I had the pleasure of working with Bobby as my car salesman, and the experience was truly exceptional. From the moment I walked into the dealership, Bobby’s professionalism and expertise stood out. He took the time to understand my needs and preferences, guiding me through the entire car-buying process with patience and knowledge.Bobby’s genuine enthusiasm for the vehicles he presented was infectious, making the decision-making process enjoyable. He went above and beyond to ensure I felt confident and informed about my purchase. His attention to detail and commitment to customer satisfaction set him apart, making the entire transaction smooth and hassle-free.Overall, Bobby’s dedication to providing a positive and professional car-buying experience is commendable. I would highly recommend him to anyone in search of a knowledgeable and personable car salesman. Thanks to Bobby, I drove away not only with a fantastic new car but also with the reassurance that I made the right choice! Thanks Bobby!
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November 2023 by Laura Barajas Pineda
Was a first time car buyer and had lots of help and reassurance from JP. He broke down all the cost and benefits with me to ensure I was getting the best deal, and helped me go home with a brand new car! Car buying can be very nerve racking but I’m very satisfied with my deal and purchase! Thanks JP and the guys at Earnhardt Honda!
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November 2023 by Teresa V.
I had the BEST service from Raymond and Nadeem El-Amin. When I returned to the dealership Nadeem jumped in to help my husband and I. He was the most nicest and patient guy. We stayed after hours due to paperwork and Nadeem was so generous bringing us water and explaining in detail all of our questions. They made buying a CRV 2024 sport so comfortable. I love love my new car! Thank you Raymond and Nadeem!!
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November 2023 by Joseph L.
Sales man jonathan acuna was really good and really helpful with everything I highly recommend working with him he goes above and beyond no matter what it is.
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October 2023 by Massi K.
Had a great experience here today with Wilson from the service dept! Brought in by Accord for an oil change and tire rotations and was in and out in an hour! Ask for Wilson, he is the man!
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October 2023 by Melissa F.
Came with my daughter to buy a car and was so happy with the customer service. Ray Lopez and his team did a great job assisting us. He was patient and took the time to really help us. I highly recommend.
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October 2023 by Sule V.
Avoid this dealership at all cost! Between my family and I, we've bought about 7 cars from here, not all experiences have been bad, some good, some below expectations but more than half have been HORRIBLE. 2 days after buying a 24' CRV my dashboard lit up like a Christmas tree, warning lights everywhere (6 to be exact) I called and explained to more then 5 "managers" there that this happened to my first car that I bought and I ended up getting into a car accident as a result, which was blamed on me. No one has taken accountability, my calls are screened, I was threatened by Danielle saying "I'll make sure to be the only one answering your calls" and refused to give me her name, Sam sent me to a dealership with no appointment yet failed to inform me, when I explained I got off of work early and was missing OT hours to take the car in get it looked at he responded "what difference does it make" amongst many other things, Dalia a "seasoned" salesman called me speaking aggressively with no knowledge of the ongoing issue and when I asked why she was the one calling me she hung up. You will NEVER get a call back, they will screen your calls, they will give you the run around and put you on hold till you give up, save yourself the headache! The only exception to this joke of an establishment is Glen from service, he's amazing and my salesman Bobby was great to.
