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January 2024 by nicklancaster89
Very friendly staff but always overwhelmed by customer orders. Lines and wait time is terrible but they’re the only pharmacy close to my house with a specific generic. I will go in to pick up my medicine per their automated system and it’s never processed like it’s supposed to be. I almost always call but sometimes I forget and then I end up waiting in their terrible lines for 30 minutes for nothing.
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December 2023 by My Review
Every single time I call for my refills or walk into the pharmacy it's always the same they never can get my meds or information correct even when I'm standing right in front of them it's time to change pharmaciesright in front of the clerk
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October 2023 by Brittani C.
This is not the usual Fry's I go to; I usually go to the one off of Dysart, which isn't too horrible. First of all, the parking lot is horrible to get into on the weekend. Secondly, the pharmacy line was SO long. It's like nobody is working back there. I have had much better luck getting in and out of both the Walmart Pharmacy and Walgreens drive-thru. Unless you have tons of time to kill and don't mind waiting in a long time, avoid this place. This will be my last visit here.
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October 2023 by Joe Robinson
Waited in line for the 3 vehicles in front of me to get their meds, about 13 minutes. They literally closed the curtain for drive thru as it was my turn even tho there was no one else behind me. It was 5:44pm on a Saturday and they close at 6pm. They told me drive thru was closed and I had to come in. Not very convenient for someone with a leg injury...
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October 2023 by Cassandra Sandoval (•RuthlessKween•)
Great location great customer service helpful workers but some drude
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September 2023 by Scott F.
Worst frys ever. If u dont have to go inside this one, don't. It's always packed and the workers r always late. No help!!!
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September 2023 by Donna Suto
I have been with them for years. I like them.
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August 2023 by charlie compton
Friendly, hard working staff. Sometimes very busy. Always personal service.
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June 2023 by Sabrina Nicole Espinoza
I have received better pick up times and no complaints. I do make sure one thing I called before I go or I get the textalert.I work in the medical field I have much compassion between the doctors, the medical assistance which I am and the pharmacist, the communication getting the sending the medication & getting medication ready and plus the insurance part!!!!I love this store❤️& avondale !
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June 2023 by Google user
I have received better pick up times and no complaints. I do make sure one thing I called before I go or I get the text alert.I work in the medical field I have much compassion between the doctors, the medical assistance which I am and the pharmacist, the communication getting the sending the medication \u0026 getting medication ready and plus the insurance part!!!! I love this store❤️\u0026 avondale !
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May 2023 by Michael H.
Whatever you do, avoid this Fry's. The worst fry's in Arizona. Avondale needs to do better offering more grocery options in general. But wow this Fry's sucks so bad I drive 20 min to a grocery store just to avoid this one and it's across the street from my house. 99.9% always disappoints.
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May 2023 by Freddy J.
There's lots of workers just milling around and they're force everyone to go to self checkout. So, I have to wait in long lines and work here for free. Self checkout is the dumbest thing ever. I don't want to work at fry's
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April 2023 by Nae McNeil
Use to LOVEEEEEE COMING TO THIS PHARMACY! Had the worst customer care today. I called in to check on my inhaler albuterol, some man said “yeah every time we try to run it your insurance sends it back an says to use your primary, informed the person I haven’t had that insurance in over 6 months, an it doesn’t show on my United Health Care account. He said well call the insurance a tell them to call us.” So I had to wait on hold for 20 mins, just to then again wait another two hours because they went to lunch an the rep said she’d call them immediately an get everything started! An it’s just irritating I had to call my insurance just to have them call a walk you through your job because you don’t know how to take the old insurance off file?. Send everyone back to basic training and the management needs to be retrained.. an not to mention no one ever called me, when the medication originally didn’t go through not a text or anything.
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January 2023 by Salem Mcfirefly
The Pharmacy has gone downhill. The worst customer care. They see you waiting in line but won't step up to take care of you until there is a line.They actually will hang up on you if you call them then laugh about it. Call and see. Not to mention the times they say your medication will be ready never are and THEY are upset that you come the same time as that scheduled pick up. A bunch of lazy people work here.
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January 2023 by Blancaa Macias
worst pharmacy ever, give them more than enough days for my prescription and still wasn’t ready then they go to say that they don’t have my prescription at all that they no longer sell it the following day after they had just confirmed the previous day that they do and quoted me a price on it. Finally they found it and now i was quoted an incorrectly price from an employee from the window after asking if that was all i had to pay out of pocket, clearly they do not know what they are doing here will be switching pharmacy, staff is very uneducated and unprofessional definitely went downhill
