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March 2024 by Robert Hagensen
Awesome business!!! They were kind and courteous. Went out of their way to accommodate my needs. Highly recommend them!
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March 2024 by Victoria Van Raalte
They were so nice when I dropped my car off & they made my car look brand new :))
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February 2024 by Daniela D.
I'm rating this place 2 stars because they did fix the body work of my car (2023 Mustang) and were very informative with updates. Although, it seemed like they cared more about getting it out of the shop than completing a quality repair. I do not recommend this shop at all. They do good body work, but everything else they tried to pass off to get it checked out at the dealership. All because they knew I had a recall for the brake light, so I'd have to go to Ford anyways. It gave the impression they just wanted their chunk of the check from the insurance, but didn't care about customer satisfaction. I had to return my car to the shop once it was "repaired" because they did not complete an alignment (it was so bad the steering wheel was tilted to the left when I was going straight), my tire pressure light was still on (despite their reassurance that all my tires had the appropriate amount of air), and they chipped the tint on my windows when they repainted the car. The first two issues they were going to send straight to the dealer "if they couldn't figure it out." I should've just gone to Ford from the beginning. They half-assed the alignment. When I took my car to the dealership to get checked, I had to pay another $150 for them to fix the alignment... again. Ford was way more patient and understanding with me, and even explained the problem to me in layman's terms. They knew exactly what the problem was, how to fix it, and took their time with my car without giving me more issues. Over the phone I was told the tire pressure light went away after they reset it. Although when I picked up the car, they said they had to replace the sensor because it was broken. They did accept 100% responsibility for the tint, but did not match it correctly when they redid it. They never asked what kind of tint I had so I regretfully assumed they'd be able to know based off the old one. Now my windows have a blue film over it and don't match the back windows whatsoever. I tried to call back asking if they could pay my usual tint guy to redo it instead, and even apologized for being an inconvenience, when in fact they inconvenienced me by ruining my tint. They gave me the run around at first saying they don't want to pay for tint again so they'd have to go back to whoever they went to so they could "get as close a match as possible" (which should've been done from the beginning, don't ya think). Then they said they'd talk to their manager and call me back, but I never heard from them again. So now I have to pay out of pocket for the second time, after they also charged my insurance an extra $2,000 from the original asking price for all of these lovely issues.
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February 2024 by Mary Anne F
Great job on the car, made the whole process very easy.
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February 2024 by Anthony Damien
Brought my car here twice and completely separate occasions. Both times staff were nice, helpful and efficient. Car was completed before expected date, updates were provided throughout. They deserve a fire emoji ?
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February 2024 by The Aavry
Employee’s were Amazing! Martin’s provided excellent repair service. He was timely and had great communication.
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February 2024 by Donna Fair
We have used Fix Auto twice now and they have done an outstanding job both times!
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February 2024 by Armando Calderon
Great place ?
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February 2024 by John
My Subaru BRZ needed the front bumper replaced. Fix Auto did an amazing job restoring everything to its original condition. I had a paint protectant clear bra installed originally; they were able to accommodate that as well. I have a custom emblem on my vehicle. They were very attentive to ensure I was able to continue using my emblem instead of installing the factory version. It was very convenient to be able to drop off my rental car directly with them instead of having to coordinate being dropped off to pick up my vehicle. Amazing overall experience; I highly recommend Fix Auto Avondale.
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February 2024 by Gloria Newman
This is an EXCELLENT place. From the time I dropped my car off everyone was so nice and helpful. They did an EXCELLENT job on my car. I will definitely be recommending Fix It to whoever needs their service.
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January 2024 by Brittney Musharbash
Honestly one of the best shops in Phoenix. They gave me back my car in amazing condition and always kept me updated. I recommend this place to anyone to get their car fixed in excellent condition and they offer great customer service.
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January 2024 by Victor Garcia
Friendly staff and great customer service
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January 2024 by Tim D
Would go back to this shop again if I needed to and would recommend!
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January 2024 by Greg Patrenos
Friendly and helpful. Excellent work.
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January 2024 by Steve Liles
They are very professional always great to talk to, and always an excitable mood. Thank you guys.
