Game Smash is a well-regarded business in Phoenix that specializes in console repair and offers a good selection of gaming products. Customers have praised the store for its excellent repair services, with one reviewer mentioning that their PS4 Pro power supply was repaired successfully and efficiently. The staff are described as welcoming, helpful, and knowledgeable, especially when it comes to retro consoles. A customer appreciated the staff’s assistance in setting up an old-school N64 with connections for a flat-screen TV, highlighting their expertise with retro gaming. The store’s repair services are highly recommended, with fast, professional, and reasonably priced work on batteries and other console repairs. Customers feel confident bringing their gadgets here for service. However, there are concerns about the store’s trade-in policies. Several reviewers noted that the store offers very low prices for old games, with trade-in values significantly below the resale prices. For example, customers were offered only a few dollars for original Xbox and Xbox 360 games, even when the games sell for much higher online. One reviewer pointed out that the store’s profit margins on resale are very high, leading to dissatisfaction with trade-in values. The store manager responded professionally to these concerns and addressed the issue. Overall, Game Smash is a reliable place for console repairs and gaming purchases, with friendly staff and a solid selection, but buyers and sellers should be mindful of trade-in pricing practices.
My PS4 Pro's power supply was stripped from the mother board after I changed the fan out, took it here for repair and it indeed is working perfectly now. Thankful and highly recommend Game Smash. Will be returning for purchases and any console repair needs I have.
May 2024
Xavier was great and helped me choose a super Nintendo ✌️?
May 2024
I love this place!!!! I've been coming here since 2013 and I will keep coming back as long as I can.