Game Smash is a well-regarded business in Phoenix that specializes in console repair and offers a good selection of gaming products. Customers have praised the store for its excellent repair services, with one reviewer mentioning that their PS4 Pro power supply was repaired successfully and efficiently. The staff are described as welcoming, helpful, and knowledgeable, especially when it comes to retro consoles. A customer appreciated the staff’s assistance in setting up an old-school N64 with connections for a flat-screen TV, highlighting their expertise with retro gaming. The store’s repair services are highly recommended, with fast, professional, and reasonably priced work on batteries and other console repairs. Customers feel confident bringing their gadgets here for service. However, there are concerns about the store’s trade-in policies. Several reviewers noted that the store offers very low prices for old games, with trade-in values significantly below the resale prices. For example, customers were offered only a few dollars for original Xbox and Xbox 360 games, even when the games sell for much higher online. One reviewer pointed out that the store’s profit margins on resale are very high, leading to dissatisfaction with trade-in values. The store manager responded professionally to these concerns and addressed the issue. Overall, Game Smash is a reliable place for console repairs and gaming purchases, with friendly staff and a solid selection, but buyers and sellers should be mindful of trade-in pricing practices.
Great selection and service!! I highly recommend this shop for all the retro gaming needs and repairs. We picked up a N64 at a very reasonable price!
July 2026
Game Smash was fantastic! They were very fair with their pricing when it came to resurfacing several of my recently purchased PS2 games I got from another seller, plus they tested them in front of me to make sure they worked. Will 100% be going back to them. They also had a very big selection of retro games which I loved!
June 2026
Brought my switch in for repair and rushed the repair and they took it in stride and had it repaired shortly thereafter . 10/10 will return And recommend to a friend
