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September 2023 by Cindy Casas
My fiancé and I love coming to this Gamestop location. Sometimes just to look around. Kalee is always super nice. And they are always stocked on all things Pokemon.
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September 2023 by Barry Worman
This store is horrible. They keep putting figures, pops and other popular items in the shelf for customers to buy. Only problem is when a customer goes to pay for them they refuse to sell the items and say they aren't allowed to sell them yet? This has happened 3 times with nothing being done and they staff treating customers badly about it. Really frustrating also because other competitive stores in the area are selling these items at the current time. Tried many times to get a hold of district manager with no success. Why won't gamestop take my money. Lol how gamestop is still in buisness in this country is amazing
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July 2023 by bea d
Happy that I was able to get story of seasons on release day! The person who helped me was awesome!
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May 2023 by Poodle Mom B.
My kids were so excited to pop into GameStop to grab a couple of new switch games. Unfortunately, the woman inside told us they were closed ... It's not even 5:15, and the sign says they close at 7pm. Talk about "customer no service."Oh well. There are plenty of other places to fulfill our electronic/gaming needs. Will not patronize this business.
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April 2023 by Kamryn Romano
Poor service every time I go there to trade something in they make up excuses of why they can’t, and when I go down the road to the other location they help me no problem. Very lazy employee’s.
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February 2023 by Joshua Welling
New management is running this place out of business. I miss the old employees who worked here. New store manager is rude and very unwelcoming. Unfortunate I have to go to the Estrella location especially since this location is closer to me.Many years I have kept coming to this location but it seems I can't ever visit this location again due to new policies the store manager has put in place compared to other locations.
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January 2023 by L Sanders (CalamityJones)
My son received a gift card for his birthday. My son bought what he thought was a battery optimizing pack for his Oculus. He really bought a headpiece extension....(Mom not paying attention)...The lady (manager) allowed for a refund even tho we left and my son opened the box...I'm so happy that she believed me when I advised her that the item wasn't compromised. I would suggest this place to others. ?? Big thanks to the manager ? ? ? ?
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January 2023 by Chris Beloit
Unfortunately I didn't catch the guys name running the register but very helpful and awesome customer service! Top 3 Gamestop locations in the valley!
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October 2022 by Clint Courtney
Most staff is nice, welcoming, and very informed. Andrea can use better customer service skills. Hopefully GameStop will hire less employees like this
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October 2022 by Joshua Brock
Place smells awful. Needs a seriously powerful deep cleaning. I've been to some very bad gamestops in awful neighborhoods, but I've never been to one that also smells rancid to boot. I can't comment on much else because after they didn't have what I was looking for I booked it out of there. The smell is horrendous.
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July 2022 by Matthew Smolich
Dope place! They had everything I was looking for. Good stock of items and games! The Xbox Series X 1TB is sold here for $499. Beats everyone else's prices!
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June 2022 by Gerald Benitez
When I went in Aly was so personable. She made sure I got everything I wanted and even showed me how to navigate my GameStop app to use my benefits.
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May 2022 by An 3pic Hippo
Place smells awful. Needs a seriously powerful deep cleaning. I've been to some very bad gamestops in awful neighborhoods, but I've never been to one that also smells rancid to boot. I can't comment on much else because after they didn't have what I was looking for I booked it out of there. The smell is horrendous.
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April 2022 by Ace Lewis
They need a Negative star selector. These people have the worst customer service you can think of. they have people at home answering calls with the lowest level of security that couldn't really help a customer out if they wanted too. there system is set up to prolong the situation in hope the customer moves on and forgets about the process. Customer service cant even transfer to a supervisor. everything is you'll receive a email i 5 to 7 bushiness day. but your fast to take the money out of someones account. its sad what hungry business do for a couple buck now-a-days.
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March 2022 by D M
Fixed a receipt problem & misunderstanding; thanks to Alan and Andrea for the refund!! Gamestop should clarify "software" returns vs. used gaming controllers.
