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November 2023 by Markitos Gman
This place used to be my got to, got my switch and ps5 here but it has gone downhill in service . Employees are rude and the general vibe in the store is gettho.
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September 2023 by amalthea 888
Guy working today was super friendly and in a great mood for not having AC, but by the time we left it was working again. It happens! Great guy at the counter
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July 2023 by Kevin B.
Shout out to James -- I had an Replacement Warranty and he took his time and made sure that me the customer was taken care of. I tired emailing and calling the Corporate office with no luck. I want to thank James for his attention to detail.
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April 2023 by Fallen Palladin
Limited staff short hours of operation opens at 12 others I have been to open at 8 am or 9 am but if you need a PS5 they got'em and on my last visit they had a sale on the GoW Ragnarok 875 GB PS5 bundles for $50 off
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March 2023 by Danielle Trader
Person working the registers was rude from the second we entered. There was literally NO ONE in the store except the person working that has NO ID on, no nametag, nothing. Had a return, she basically was ignoring me the entire process. I tried to show her the barcode scan my email said was required for my return. She just said "No". Ok...? Wow, bad day? Don't take it out on me and my kids! Then the refund was half what it was supposed to be, which I tried to point out, she again said "No". She said a number, and i waited for anything else, nothing, so I said ok so will that go back in my account or? She said "No"... "You have to enter your card"... Ok... Waited again... I asked where? She said over here, so I put in my card and mentioned that it was much less than my refund should be, she said, again, "No" and dug something out of the trash and showed my this ripped up piece of paper that said the amount, i tried to show her the email saying the refund was much more than that, and so, again, she said "No". Ok fine, I said I'd call corporate office when I got home to deal with it. There's is NO reason anyone should be this rude to be over a 8.99 return, EVER. Like it ruined her life that I brought in a return, or bothered her, at all. Don't ever go here, I won't ever be back. Gave me a horrible overall view of GameStop today, great job rude person.
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December 2022 by J F
Wish I could put no stars. Went in today to buy a Switch controller. Found one with a $17.99 price tag, took it to register to purchase, rang up at $22.99, said that should be $17.99, not $22.99, the employee said well, that’s the price it’s ringing up, so that’s how much it is. I said, well having worked in the retail business for 20+ years, the expectation is the item would be given to me for the price on the tag. Employee responded with, you can ask the manager. I said sure, manager was near by, had heard the entire conversation, responded with, “ whatever it comes up in the register is the price, it must not have got changed right”,then continued to walk into the back room without another word. When did it change to the price on the tag means nothing? I do understand the customer is not always right, but it’s not my problem that the merchandise was mislabeled, that’s on you and your employees. I won’t be coming back to this location EVER!!!!!
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November 2022 by Ronald Ray
Today I went in to by a video game or two n the manger has terrible customer service was mad rude telling me I couldn’t purchase a game when I’m purchased plenty of games from there also threatened me with a gun some service
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July 2022 by Mugen Raoh music
I have never in my life been treated so poorly ..I've never in my life been treated so poorly not only when I walked in was the associate making weird faces at me but after I had called ahead of time and spoke to a different manager who notified me that I wouldn't have any issue bringing in my temporary ID he took it upon himself to deny it then I told him why are you going out of your way to be like this then he goes I'm calling the police and it just reminds me how black people still get treated today I literally did nothing wrong besides want to trade in a game and had everything that the store policy says but for some reason this man Luis had to try to punk me it's super unprofessional and I will never stop at this location ever again.. me and my son literally go there every Friday and spend 40 bucks.. smh terrible customer service
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March 2022 by Jorge V.
Great Service had bad experience at another gamestop. Came to this one and received good service.
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March 2022 by link13mania
It's a GameStop. Can't exspect them to have every game that's out there, non-the-less have all the consoles considering the PS5 shortage. Still, worth looking through and a pretty decent area.
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March 2022 by Jovani Ruiz
They had some games but I didn’t stop.Y’all should go hehe
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January 2022 by Alfredo O.
Your workers should be more careful when placing product on the floor because I was gonna purchase some merchandise and they ended up not selling it to me because they accidently put it out for sale,just terrible and annoying should've just made the sale at that point,no wonder gamestop almost went outta business?
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November 2021 by Efram Valdez
Had got some decent headphones for PS4 for only 9.00 just come when you can never know what deals you will stumble upon.
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July 2021 by Brandon Trujillo
Employees are always great and always help me find what I'm looking for. Even the hard to find stuff.
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June 2021 by Aijone A.
Very rude female employee at this location. Not sure if she assumed i lack knowledge of video games but the way she spoke to me felt like she took me as some ignorant girl who's never picked up a game in her life. I came in to return a game for my boyfriend and she inspected the disk then proceeded to put the disk in my face saying "do you see this?", she was showing the side of the disk with the art cover i responded with " are you supposed to be pointing at something?" ( which she wasn't pointing at anything just had the disk in my face). So she then pointed at part of the disk and stated "do you see the shiny part?" (The entire disk has like a shiny glare so i was confused, ALSO this isn't the side of the disk that gets read by the disk reader). But with whatever she saw she refused to take the return claiming "it was the game but it wasn't the game" (literally her words) she sold to my boyfriend. I would NOT recommend this location. Very disappointing customer service. One of the reasons i went digital with all my games to not have to deal with rude people like her.
