-
November 2023 by Tanya Kindred
My car ran out of gas and the battery died next door I. The Filiberto’s drive thru you couldn’t imagine the horror lol. Anyhow they gave me a gas can that they never let anyone use AND came and jumped my battery then assessed what I needed to fix! Listen in a world that is full of mean people I couldn’t believe kindness came from aMechanic shop! I will not only take my car Thursday encourage everyone to do the same. AFFORDABLE, GREAT MECHANICS AND HUMAN KINDNESS!! PS I forgot to mention JASON AND MARK are the men of the YEAR! I will bring Al my business there foreverService: Auto battery replacement
-
November 2023 by Maria Sigala
Very helpful were able to get my vehicle in and out several times with many different situations. These guys are great and they will do anything to help you come out and see them
-
November 2023 by David Stewart
I would never consider using Joe's auto service again. Took my vehicle in for over heating. Was charge for parts l didn't need. Pick my vehicle up three days later just for it to over heat the same day. I paid nearly 1400.00 dollars for nothing. I returned the vehicle to Joe's where it set for 5 days. No one could tell me what was wrong with it. I finally picked up my vehicle the same condition it was when l first brought it in. I was out of 1400.00 bucks.Service: Engine repair
-
October 2023 by dave topping
Joe's Auto is my Go To auto mechanic! Mark is ALWAYS awesome to work with and they ALWAYS get things done in a timely manner. I can't rate this business high enough. Go to Joe's!
-
October 2023 by Chantelle Skinner
My car suddenly broke down and this happened to be the closest mechanic to where I was. Honestly, it was super lucky because my experience with Joe's Auto was an amazing 10/10. I had the pleasure of having Jason assist me. He was so incredibly helpful and patient with me while he took care of my old girl. I can honestly tell you that after I got her back, I've never felt her run smoother. (She's second-hand.)I 100% recommend coming here. Great service, great people. Exactly the kind of team I would trust with my car.
-
September 2023 by Rosie Goolsby
The best customer service I received. Mark and Jason. You both made me feel like family while I was in the office picking up my truck for my oil change it needed. The price was great as well. I highly recommend Joe’s Auto for any of your vehicles that need that special care. Thank you.Service: Oil change
-
August 2023 by crystal portillo
I have been coming to Joes for 3 years now for my regular oil changes. They always do a great job and when my car had more series issues they were able to fix it :) I would highly recommend this location !Service: General repairs & maintenance
-
August 2023 by Erica Lopez
Left my vehicle at 8am and it was 5pm my car still sitting waiting to be looked at. First one this morning picked up at 5. I called and they had no time frame available. Called end of day and the guy tells me I made an appt at the shop for 8 am not with the Technician. Um..how am I suppose to know that the technician has a different schedule?! Will never come to another Joe’s Auto again!!
-
August 2023 by Scott Carlson
Not a good experience.While visiting from out of town, we had an engine misfire issue. Dropped it off on a Friday (6/16). Didn't hear from them until the following Friday (6/23). After replacing a fouled spark plug, it failed a compression test. Was quoted $3,000 to machine the heads and do repairs - not given an approximate date for completion. Since we don't live in AZ, we stayed on an air mattress from 6/16/23 until we picked our car up over a month later on 7/17/23!I initiated all but 1 of the phone calls to get an update on the progress - and was never given a clear (or honest) answer.Repairs ended up being almost $6,000....with repairs that I never approved (somehow, my radiator was "bad" and needed replaced - but I was not told up-front about it, and it has never given us any issues before).On our way back home from AZ to New Mexico, we discovered that our A/C (which has never had an issue either) would not blow out of the front panel vents (only against the windshield - like in defrost mode). None of the panel vent buttons work - but we will NOT be returning it to Joe's Auto to fix this.I would not recommend this shop to anyone, and the entire experience was like the horror stories you sometimes hear about with car repairs - but this one actually happened to us.
-
August 2023 by William Celcer
Used these guys once several years ago...not a good experience. Right down the street is McFall Tire. Same services and more and Rocky is outstanding. Real customer service. Joe..you need to read these reviews. Too many times you are explaining why the customer is wrong. Tip! The customer is never wrong.
-
August 2023 by Rick Hoefner
Joes Auto Avendale is an honest and professional auto repair shop. They diagnosed and repaired my AC for a reasonable price. And the guy that works up front is a pleasure to work with. This is the best Auto Repair place I've found in the 30+ years I've lived in the Phoenix area.Service: A/C installation & repair
-
August 2023 by Franni Wilson
Mark was professional and kept in contact with what needed repaired and an estimated price. I was only able to fix some things so will return in a few months to get more work completed. Great experience ?Services: Auto brake repair
-
August 2023 by nikki jones
Amazing customer service with no gimmicks. The store manager is nice, friendly and extremely patient. They definitely help you with your car needs.
-
July 2023 by Curtis O.
So my fault I didn't have my truck towed home because Joes couldn't fix it.. I didn't find out it wasn't being worked on any more last month.. and they had it towed... that's fine any business would tow a vehicle after sitting for a month... so I go in to find out who or what company they had tow it and where it is so I can go claim it... and Joes has no idea who or what company they used to tow the vehicle... how does a business not know what towing company they used to tow a vehicle... super shady business
-
July 2023 by Briana Torres
I have been at this location a few times with my first car and my new car. Each time I had revived great discounts and service.Service: Oil change
