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January 2024 by Ebony Moore
This location has a very rude and impatient front desk worker. She seems like she doesn’t want to be at work and her attitude and customer service is not what you would expect. They need someone who’s willing to be happy and ready to do the job.
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January 2024 by Edgar Dagnino
Front desk bad service I don't like this lab clinic
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January 2024 by Viridiana Espericueta
Appointment is recommended. Place is extremely busy! Staffing is polite and they answer your questions.
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January 2024 by Selenaa P.
The lady at the front desk is rude. I had a 1:30 appointment and checked in from my car. I got a text that the technician was ready to see me at 1:38pm. At 2:00 pm they stated that I was next. I was in fact not next. 5 people later I was finally called and left around 2:25 pm.
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November 2023 by Glenn Liptak
I had a 10:30 appointment and was finished by 10:37. I arrived 15 minutes prior to my appointment and checked in online. Instead of waiting in my car I decided to go inside the building especially since I didn’t know the location. I no sooner sat down when I was called for my lab orders. They had me go to the restroom to create a urine sample. After I returned from the restroom I was called in for the bloodwork. All staff were very pleasant and I was impressed with the service.
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November 2023 by Elena Zuniga
For starters bad service and rude!! Also,Let me express how extremely frustrating it is you don't provide drug screening throughout the day. Your hours are 7:00am to 3:00pm.No where in bug print or that I was able to find does it say drug testing are from a certain time to a certain time.Twice in different days I went to two different locations the first one it was poster at the door that testing stopped at 2:00pm.I Google locations again closer to home. I arrive at 7am for the front desk to tell me testing starts at 9:00am.Most people work those hours and if starting s new job it makes very difficult to arrange a drug test between the small window you provide.Please make it noticeable on your website search that drug test start at a later time. This is ridiculous.
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November 2023 by Santos Diaz
It’s like everyone working here is on some kind of cranky mood. If you don’t like helping people maybe this isn’t the place for you! And it would have been nice to know that you cannot make an appointment for drug testing I wouldn’t have wasted my time
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October 2023 by Solee C.
I am a tough blood draw and most likely don't drink enough water, but that is not always the case.
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September 2023 by Karla Bocanegra
The Phlebotomists at this location are the best. They are always sweet, understanding of my fear of needles, and ask me about my day to make the process more comfortable. They are also efficient and work quickly. However, during my last visit, the front desk worker was extremely rude to a patient who was trying to check-in. He yelled at the patient and humiliated him in front of a full lobby. All the man did was try to check in at the front desk and the employee yelled at him to check in at the kiosks and then proceeded to yell that he was not in the mood to deal with that. I felt terrible for the man and believe that the front desk worker could have handled the situation with more professionalism. Due to this incident, I am giving this location 3 stars, but the Phlebotomists themselves are excellent.
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September 2023 by Ericka Baker
Be prepared to wait- lobby is full capacity-more than 20 people standing in the hallway. Unfortunately, sister properties don’t offer all of the services so one location is picking up overflows. This is not a convenient location.
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September 2023 by daniel oceguera
I can’t believe they can afford a bigger place and more techs to draw blood! They are multimillion dollar company and they can’t afford more workers? Next time go to Sonoran quest they are faster and get you in fast!
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September 2023 by Tyler Hale
Great office, it is in a convenient location and staff was friendly. I checked in easily and was taken back after a reasonable wait time.
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September 2023 by Jade B.
Absolutely worst Lav I've ever been to. I checked in as a walk-in at 12:45 PM or to be told by the front desk that it would be about an hour. I did not get in for my drug screen until 2:20 PM. Seating is uncomfortable And staff is less than friendly. I don't know how they stay in business. It can only be that people have no choice but to use them.
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September 2023 by Nadia O.
absolutely ridiculous!! waited an hour and a half, the sitting area inside does not fit the people waiting outside. the service is awful! DONT COME
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August 2023 by Alisa W.
I walked to the front desk and the RUDE LADY NAME PAOLA SAID "WHAT"! I was there for a urine test for employment. She pointed at the check in machine. I checked in. Then I was called by her. She goes I need to make sure you have enough urine. Do you think you drank enough water. I said "I think so". Paola said we need to make sure and sent me back out to the lounge to drink more water. It was like I'm waiting all over again . I got up spoke with a nice friendly girl named Kyra. I told her I didn't want Paola to do anything for me. I'm going to take this complaint all the way to the top. I've never experienced anything like this before. She was rude to the extreme and she really needs to be FIRED! A person like this who is not friendly does not need to work around people. I can't stand her !
