-
February 2024 by Maggie K.
I'm kind of baffled by the negative reviews on here. We have been Sam's members for a few years now, and really feel we get good value from our membership. The warehouse is well stocked and laid out, and we save so much here on groceries and gas. Total sticker shock when you go to a regular grocery store and pay the crazy prices of inflation. This Sam's location is our go-to for regular gas fill ups... Just wish they had more gas pumps than they do. We usually come for gas first thing in the morning when they open, or later at night, shortly before close. It helps you avoid the longer lines. We also enjoy using our membership on the road for gas and for other things. Our experience with ordering for pick up has been good to great, and the same with online shopping where they ship it to you (free with Plus membership). I have ordered several things for gifts this way. That really comes in handy at Christmas time. Great clothing values online! We love being able to use our Sam's cash as we earn it, instead of waiting for a once a year redemption opportunity (like Costco). That is wonderful! Having their credit card is a must, the 5% cash back on gas purchases alone pays for the membership and then some. 3% on dining out, and cash back on warehouse purchases, too. Members Mark products are great, we've never had an issue with any of them. Quality is as good or better than the national brands. They stand behind their product and guarantee satisfaction.
-
February 2024 by Michael Bonson
Customer service is horrible. Waited at the back door for thirty minutes before someone showed up for a delivery. Called main number and tried multiple extensions for same 30 min yet No one ever picked up. Man door finally opened at 30 min mark. The main number should be answered for all customers to call the store, yet I called for thirty minutes and no one ever picked up at any extent. Very frustrating
-
January 2024 by Eddie Perez
Nice and clean store
-
January 2024 by Michelle Heimbuck
Love this place. Scan and go is the best ?
-
January 2024 by matt manzano
Busy place but great for getting bulk items
-
January 2024 by Sky King
Nice Store got in and out quickly
-
January 2024 by susana hernandez
I really like to shop at Sam's Club it is always clean. There is space for everything I buy, but I don't understand this big companies trying to save money on the labor. Why do they only want to pay one cashier? They still have to pay the other employee standing right next to the autopay register just to watch us scan all the items I'm buying. Anyways, I still prefer Sam's over Costco. I just want to have more cashiers working to help the customers.
-
January 2024 by Emma Lea Jackson
Great experience! I always have a good experience with this location. Most recently I had an issue with the delivery of water. I called and spoke to a manager who made sure to make it right. I am impressed and appreciative and will keep coming back to this location because I keep having good experiences.
-
January 2024 by Mariee xo
This Sams club is a joke to work for especially this location. The store manager is a narcissist, misogynistic, gaslighting and belittles the employees, the amount of osha violations I’ve seen is unbelievable and lie to the higher ups faces. Managers and employees don’t get the proper training that they need, I’ve seen so many employees leave this place like a revolving door and so many complaints about scheduling and hours that they even can’t keep up. Employees questioning why they’re only getting part time pay with full time hours, managers and store manager quick to blame its employees for the company’s poor performance and they’re failing as a business. I can go on forever but I will leave it at that.
-
January 2024 by Michele Soltero
Stocked! Great people, easy self check, and receipt check! Will returned.
-
January 2024 by Tamar 2You
Scan and go make shipping here worth it!!! NO LINES!!! :)
-
January 2024 by Jim Pond
Sam's is so much better than their competition!! Better checkout, better app.
-
January 2024 by this princess
Yesterday December 28th ariund 4:50 blond hair worker with glasses at Sam's club I had my card on my phone on the app I was going to show door employee on my phone but she got upset that I didn't have the card physically and said it's fine but you need a membership to shop hear and I know I didn't have nice clothes on my shoes are dirty I was wareing a flannel my tights a lil rips my hair wasn't the best I honestly felt like she made me feel like it was my 1st time going there like I couldn't afford going there so why would I be going in when in reality I'm a regular I have a membership and I was already was in a rush because I have to go to work right after that she made me feel really low that's the 1st time I ever felt awful from a employee I know I was in a rush but she didn't even give me a chance to show her my card instead made me feel like maybe I shouldnt shop there if i dont have the clothes to walk in there I know people look nice going there nut im going to work my work is dirty I deal with lots of trash so thank you to the employee for making me feel low about my self
-
January 2024 by Jihad Ahmad
Love the store but ordering from the Cafe is a nightmare extremely slow not sure why not structured to have fast service for a hot dog and slice of pizza maybe take notes from Costco
-
December 2023 by Betty C
I bought salads in two different occasions last week, all salads were bad, lettuce was brown, however experation date was still fine, I got sick with a salad. I also bought Tilapia fish, expiration date was fine, but the Tilapia fish had a really bad ordor upon opening, and was very slimy and sticky. I had purchased those items in the past with no issues, so it makes me wonder is Sam club is handling and storeging their food the proper way.