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January 2024 by Sammy “Sammy” Orona-Hardee
This Starbucks is inside of the Fry's grocery store.Parking: There is plenty of free parking.Wheelchair accessibility: It's inside the Fry's grocery store there is wheelchair accessibility.
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September 2023 by J C
The worker’s attitudes there are so nasty. I ordered ahead on the mobile app and got there a few minutes after the time that the app said the order would be ready. I get out of my car and go to the front window and let the worker know I had an online order and she stated only part of it was ready and they were working on the drink. She asked me to wait off to the side so I did. I understand they are busy so I was okay waiting. A couple of minutes passed and a worker that was short, scrawny, with black hair in a pony tail with thick black frames passed by. I asked her if she happened to have the time as I was going into work soon and had left my phone in the car as I thought I was going to pick up my order and leave. The worker just looked at me and kept walking. I thought she possibly didn’t hear me even though she made eye contact with me. I then said “excuse me, I’m sorry do you happen to know the time?” To which she replied with attitude “I don’t know probably 10” then went inside the building and immediately shut the door. That was so rude for no reason! Like geez if you were that much of a rush you could have said you don’t have the time there was no need of this nasty attitude! Then a different worker open the side window where I was waiting and said “you know you go to the first window to ask for you drink” and I said “I did” but before I could explain to that worker that the previous worker asked me to wait to the side, she immediately closed the window and then put my drink outside the front window and told me my drink was ready then shut the window. I’ve worked customer services for years and even on a bad day I would never give attitude to a customer who was not even giving me a problem. All I did was ask for the time and waited for my drink? The attitude is so unwarranted. I’ve been going to this Starbucks for years and have never experienced something like this. Those little girls need to check their attitude because thankfully for them I have patience and deal with people with behavioral issues for a living. They’re gonna give attitude to the wrong person one of these days and they’re gonna get what they deserve. Totally blew my mind!
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December 2022 by Maria Murray
Coffee great. Doughnuts terrible. Tried 3 different times still terrible.
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November 2022 by Cynthia Simpson
Quick service
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October 2022 by S L
They were really rude and three baristas were standing just talking on their phone & took forever to take my order. And when they finished, he cursed under his breathe. This happens every time we go there, they act like they dont want to help you.They werent even busy
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October 2022 by Jennifer Mattejat
The barista was on the Phone the whole time and distracted so i got 3 different wrong drinks. I just wanted a caffe latte with oatmilk. First i got an iced PSL, then a hot PSL and then we needed to discuss it out with him until we finally got the right drink. Horrible starbucks store
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September 2022 by Liliana Ramos
I try to make a online purchase for 3 venti coffees and their system is down so I call the store and the lady tells me I can’t order through the phone even if their system online isn’t working. Great customer service. Been a regular here and nothing has ever happened like this before. Time to change stores:
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September 2022 by Sam Pena
Absolutely rude and terrible customer service. Based on the other ratings I’m not surprised as they drastically need training and better management. They were not helpful addressing my issue, blew me off especially when I was pointing out THEIR error on the times they have online/app. Starbucks should be embarrassed having these people representing their brand never coming back into this location
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August 2022 by Cristina M.
They are always charging extra for cream when I order iced coffee. They said it's their policy to charge for it ,which doesn't make sense. When I order at the same location on the app the price is 70cents cheaper. . I just didn't buy a drink here and went to the location that's not inside of the Frys.
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July 2022 by Ana
Elena, Riley and Michael were the baristas this morning. Absolutely no customer service and very rude. Yikes
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May 2022 by Ronda Mills
If you want bananas you're out of luck. You might get lucky if you bring one of your own they might add it
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April 2022 by Matisse Tucker
When I walked up neither of the two baristas said a single word to me. When I placed the Tumblr I was buying on the counter one of them finally asked if that was all I needed. I said yes, and told her I was so excited to find this type of cup, since the one I had had broken yesterday. I tripped over my words in the process and Ivori and her curly haired friend looked at each other, laughed at me in front of my face, gave me my total and then proceeded to be completely silent as I told THEM to have a nice day and walked away. After which they had another nice little giggle. I don't even know what to say here. This wasn't just bad customer service, that's just not how you treat another person. I won't be going back to this Fry's at all after this, nevermind this Starbucks location. This was disgusting behavior.
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April 2022 by Liliana Garay
I try to make a online purchase for 3 venti coffees and their system is down so I call the store and the lady tells me I can’t order through the phone even if their system online isn’t working. Great customer service. Been a regular here and nothing has ever happened like this before. Time to change stores:
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January 2022 by Dylan Blaylock
Incorrect information. They are closed for the next 30 days as of this post reading the sign they posted in front
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December 2021 by Not Pablo Escobar
They close at three