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May 2023 by Diana Sobampo
Came in on 04/20 to have a full set done. I walked in with a set that was outgrown for about 2 weeks. I asked for a fill, of a fullset depending on the recommendation. We went with the full set (so he had to remove my nails and apply a new set). He began to remove my nails with a used acrylic nail and a normal nail cutter. He split two nails down to my nail bed. It was so painful! I asked him to use acetone and to soak them instead to preserve my nail. He said he couldnt because "it was already 6PM and they close at 7". Had to stop him in the middle of the work.Please dont come here. Take your money elsewhere.Service: Acrylic nails
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April 2023 by Jennifer Hernandez
Kelly has been doing my pedicure for years now and she delivers great service! Matt is great as well! Prices are reasonable. Definitely recommend.Service: Pedicure
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April 2023 by Ebony T
I will never come back to this dump again. I called, made an appointment, arrived for my appointment only to be told that I cannot get my nails or feet done. Reason being, they close in 3 hours. Why make an appointment if you know that you are going to close. Kevin was so rude and I couldn’t understand why because I spoke to him. I send all of my friends that are truck driver here, specifically because I always stop here when I’min the area. NEVER AGAIN!!!!
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March 2023 by Lauranetta Williams
Ann is the best in pedicures and brow waxing.Service: Pedicure
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October 2022 by maria Perez
Won't return a gentleman in seconds The chair is rude and not sure if he is talking about a customer in his language plus not a reasonable price according to salon nail shortage is forcing nail cost to rise...
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May 2022 by fatima martinez
They do nice and clean work however their actitud is was bad and somehow they were mean to me. And at the end did something different that asked because they didn’t have the same material but I was still over charge.
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April 2022 by Gisela Lopez
Had a horrible customer service the male tech started screaming and got really mad at my mom just because she did not understood him it made her feel really uncomfortable. Plus when he finished doing her nails he didn't cure them instead he fan dry them.Well never go there again and will not recommend it to anyone no one deserves to be treated that way.Service: Manicures
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April 2022 by Betty H.
The wait time is ridiculous. The bigger guy was rude. Don't waste your time, totally not worth it.
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April 2022 by Marissa D.
I came in for a pedicure at 12pm as I was waiting more people showed up. These 2 girls came in and advise they had an appointment at 1:00pm and just arrived early. I am not sure how the company works. It is now 12:30pm normally I would think it's a first come first serve type of service. Given the 2 ladies appointments were at 1:00pm. If there happen to be no customers waiting I would assume they would get service earlier. I was disappointed that these 2 ladies got service before me when I signed up for a pedicure at 12:00pm. For this reason I am rating this nail shop 1/5 for customer service. Customer service 1/5
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April 2022 by Velma Rodriguez
I like how they do nails here, however, I brought my daughter to get her eyebrows waxed and the lady took half of her eyebrows off my daughter's crying out loud. Never coming back to this place.
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March 2022 by Maria Hernandez
I have gotten my nails done for over 29 years now, I definitely know what to expect and what to ask for. Went for a Gel nail fill, Worst experience!! If some of these workers do not like what they do then find another job! Simple! A male attempted to "Educate" me and with his attitude, because I was not getting a full set Acrylic/gel nails, I am guessing so that I would pay for more. Did not work. I I tried to get the name of the male after I choose to have someone else do my nails, but of course his license was nowhere to be seen and the person who actually did my nails and cash me out ignored me when I ask for it. Just because they choose to speak in their language to bash the customers they forget that some of us know multiple languages, very unprofessional. Some of these workers expect a tip like if it is automatic, a tip is a sign that they have done a great job and you are happy with their services you have already paid for the nail service you walked in for. I am very supportive of workers who earn tips and have always exceed the tipping percentage. Of course I paid for my nails service but I refused to tip for bad customer service of from this person. Service at these nail places is getting worse. I feel bad for the few good and very pleasant workers that remain there. If I could give Win nails a zero star I would.Service: Manicures
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February 2022 by Maria H.
Being that I have gotten my nails done for over 29 years now, I definitely know what to expect and what to ask for. Went for a Gel nail fill, Worst experience!! If these workers do not like what they do then find another job! Simple! These workers know and they expect a tip like if it is automatic, a tip is a sign that they have done a great job and you are happy with their services you have already paid for the nail job you walked in for. I tried to get the name of the male person but of course if he even has a license it was nowhere to be seen. Of course I paid for my nails but I refused to tip this person. Service at these nail places is getting worse. I feel bad for the few workers who are actually very good and pleasant at their job.
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January 2022 by Maria Armenta
On 12/20/21 I called for an appointment on following day to be at 5 pm with Kevin. As I walk in at 4:40 pm following day I see Kevin working on a client. I noticed he had some time left to finish. He asked what I needed, I said I'm your 5 o'clock appointment he said ok sit down. At 5:50 a lady walks in and Kevin asks her to please have a seat. He tells girl to go wash her hands and he also leaves to back room. Girl comes back and he stays behind we all assumed he was eating. I understood so I kept waiting. As he did last touches on the same girl nails she gets up to pay and he then asked lady that just walked in to have a seat at his table. I quickly stood up and said I'm your 5 o'clock appointment and been waiting for you for over an hour. He answered I'm so sorry I forgot. I said well I set the appointment yesterday he replied well I'm sorry we don't have a book to write appointments down, I'm sorry. I replied then how does she just walked in without an appointment, thank you for your service your very unprofessional. I then walked out and never going back. He is an awesome artist I love his work but he also charges me well for him to loose me as a loyal customer.Customers should be priority we make your business keep stay in business
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October 2021 by cathy batton
I never leaves reviews on anything but my daughter and i went to this wen nails... I've been to this location before they have always been nice but this time i noticed a few things.. like the guy doing my daughter's nails blew his nose and sneezed in his hands but no sanitizer was used...i noticed there were cups with alittle liquid in them and mold growing in the cup sitting right next to his brushes... it was in clear sight,, so if they r to lazy to throw the cup away, what else that we don't know about r they not cleaning.. lost my business... sucks i liked that place till i saw that...Services: Manicures
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October 2021 by Brittany Cates
Amazing. Always friendly service. Always pretty busy but definitely worth the wait. You'd think they'd rush through your services because they have people waiting but they don't, they make it worth the wait. My family has been coming here for years. Won't go anywhere else! Thank you for my cute toes
