-
December 2023 by George Z
Aussie Tourists with tyre issues on Rental vehicle in October 2023 assisted in professional and efficient manner by staff at Del's.
The process was seamless from pre arranged time of arrival to departure.
Could not fault the quality of the service and attention to detail of the tech boys and the young lady in the office who also provided an excellent level of service.
Del's had us up and running again in no time. We continued our touring holiday with no further issues as previously experienced.
Would recommend Del's to locals and tourists alike
-
October 2023 by Salvador Rubalcava
Not for AC service. 1988 pontiac Firebird. Installed every new part suggested, could not fix. I still paid.
-
September 2023 by Sting S
Was told I would have to wait because they thought I had nothing else better to do. The inside waiting area is dirty and dusty. No bags for popcorn an a mangy dog walks the premises.Due to the response from business I will reiterate what happened. Yes I did show up early, it was 20 min early and I asked the gentleman at the front desk if they could get me in to mount my tires now or should I just return at 3. I was told they would be finishing up a job and it should only be 10 min. Next thing I see is a pizza being brought in and employees eating and goofing off.All I had asked was if you couldn't get me in early just tell me and I would have happily return when I was scheduled at 3. Instead I was lied to and ignored. It was only when the owner came in at 3 and I stated that they hadn't got to my tires that they started the work. I will also point out that for the 20min I waited I was never asked to bring my tires and rims inside or anywhere else.
-
May 2023 by Sting Scorpion
Was told I would have to wait because they thought I had nothing else better to do. The inside waiting area is dirty and dusty. No bags for popcorn an a mangy dog walks the premises.Due to the response from business I will reiterate what happened. Yes I did show up early, it was 20 min early and I asked the gentleman at the front desk if they could get me in to mount my tires now or should I just return at 3. I was told they would be finishing up a job and it should only be 10 min. Next thing I see is a pizza being brought in and employees eating and goofing off. All I had asked was if you couldn't get me in early just tell me and I would have happily return when I was scheduled at 3. Instead I was lied to and ignored. It was only when the owner came in at 3 and I stated that they hadn't got to my tires that they started the work. I will also state that for the 20min I waited I was never asked to bring my tires and rims inside or anywhere else.
-
May 2023 by Sting T.
Seems like customer service has gone downhill now that the business is established. I showed up 20 min early for appointment and asked if they could get me in. I stated if they couldn't get me in I would gladly return at my scheduled appointment time. Instead i was lied to about they should get me in. It was only when the owner showed up that they started the work of mounting my tires.
-
April 2023 by Jeanie B
The best service with a laid back tire shop environment! Super thankful for the team that served us!
-
March 2023 by Jim Hoschouoer
Needed new tires and am out of my home area. Stopped by and your they listened to my unusual needs. Quoted the right tire, competitive prices, and got me in and out promptly! Made a stranger satisfied!
-
February 2023 by Kindra Walker
I was on a cross country journey when I experienced car troubles. I was referred to Del's Tire Co. Words can not do justice to exemplify the things I could say about the service and peace of mind I was given after having my car repaired there. This family run business was a God send for me. Justin's care and attention to detail not only involved making sure my car was fixed properly, he sincerely showed care for our well being getting back on the road with a long distance ahead of us. Wishing many blessings to this great family and their business.
-
February 2023 by Juan Almendarez
Had a tire blow out right out off Benson at 5:30 pm with still a long road ahead of me to south Texas. We called Del's to get a tire replacement , not only did Justin referred me to a tow truck who get there fast but also waited after business hours to get my tire replaced and get my family and I back on the road. I got towed, replaced our tire and back on the road at 6:45 pm, now this is fast service.Thank you Del's Tires and Tim's Wrecker for your help.
-
November 2022 by Stormy P.
No 1 just n town had my tire in stock. They ordered it and had the item in by 10am. And I was still n and out in no time. Thank you for the good service!
-
October 2022 by Bill Konst
Great experience from setting the appointment to paying the bill. I never had trouble reaching anyone at Del's in order to schedule my appointment. All of my questions were answered promptly. They were ready for me when I arrived for my appointment for an oil change, lube, filter, and overall "check". An hour later, everything was complete. I was just passing through Benson, but I wouldn't hesitate to use Del's in the future based on my experience.
-
October 2022 by Victor Guadalupe
Had a tire blow out on our travel trailer Thursday our way to kartchner cavern, didn't trust the other tire to make it back to Phoenix. Found del's tire on line saw they had great reviews called to see if they had our tire size wich they went Saturday morning even though they were busy they got us within a half hour. Replaced tires, and we were on our way. Price was fair, will keep them saved if ever need them again when the area. Thanks for a great job!
-
October 2022 by Blessy B.
Had a flat and was worried that there wouldn't be anyone open to help me out. We called Del's and they assured they would be open and ready to help me. The gentleman who helped us out was kind and a good job. The process was easy and little did we know it we were on our way.
-
August 2022 by Jayne Butler
I was looking for used tires since I didn't think I could afford new ones.Come to find out, their new tires are very reasonable and I could afford them. Nice!On a different note, Del (the owner) is community oriented. Benson is a small town whose civic entities count on businesses to provide support. Del is always willing to contribute to their needs and causes. This is important to me and I appreciate it.Highly recommend.
-
August 2022 by Batjedi Vader
I was looking forward to leaving a good review but if you could put no stars I would. Don't waste your time coming to the shop. They do not stand behind their work and do not accept responsibility for their mistakes. Had them do an alignment and their alignment destroyed the front tires on my vehicle that were just over a year old. They never even offered to replace the tires that were damaged because of their bad work. Tried to come to an arrangement on new ones and they did not want to work with me. So save yourself some aggravation and time take your vehicle somewhere else