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January 2024 by Tony D
Great customer service and vehicle repair knowledge. Worked on several of my vehicles and happy with outcomes each visit. Competitive prices and first rate work.
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January 2024 by Felica Brown
I moved in the area and needed a good mechanic, came across this place and they were amazing. Great price, great work, and even better customer service. I couldn’t have asked for a better mechanic. If you’re looking, definitely come here.
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December 2023 by Michael Albrecht
I'm aware that there are other mechanics in the area; trust me, I've had to deal with them. But there is no other service shop from Tuscon to Las Cruces that I'd entrust the care and maintenance repair of my vehicles to over Mike and his professional staff at Mescal Auto & RV Service. They rock!
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August 2023 by Rhonda Boone
Took my car in for an oil change and tire rotating. Everyone was nice and the office was clean/organized. No one tried to sell me anything I didn't need. I will definitely return again. Very happy with the service.
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August 2023 by Garrett Webb
They are super kind and work efficiently. I’ve had multiple vehicles here and never had a problem with them.
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August 2023 by Steven M.
Be careful if you show up here on a Saturday looking for help...if you knock and are desperate with children I your vehicle and not knowing he was closed will come out assault you verbally physically and emotionally...even if you have a 4 your old Little girl watching he will threaten your life and make some of the most violent statements you ever heard not matter how much you calmly try to explain you have a flat did not know he was closed and you need help he will assault you...if you go here bring self defense you'll need it
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July 2023 by Tristin Ky
This shop is AMAZING, They have done so much for me and restoring my Bronco. I love this place so much that i drive 42 miles one way to have them work on my vechile. Ive never had a issue or any doubt of any sort about their work. You would have to be out of your mind to give them anything less than a good review. THANK YOU MESCAL AUTO! I will continue to come to them for any mechanical work!
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July 2023 by Jenna Kelly
Mescal Auto helped me out so much when my new to me car started acting weird. They were quick at identifying the issues and getting it fixed for me. Both the front desk and Mike were super nice and helpful! I'll definitely be going back!
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July 2023 by Xray Kadiddlehopper
***UPDATE TO MESCAL AUTO RESPONSE,hummm how convenient you have no recollection of the fast one you pulled ? my wallet doesn’t forget. ?Your standard trying to save face response ain’t cutting it.You got two chances to improve and failed both.Stop preying on naive older men and women’s wallets. Your company is a hack that hasn’t changed your habits.Those of us who know auto repair but because of physical limitations need a trustworthy shop now, see clearly thru your story and you have proven more than once talking to owner/management is futile.This place is shown on to be very, very misleading, deceptive and dishonest on diagnosis and repair. With highly inflated parts and labor costs compared to honest shops.After giving them a second chance they continue to exaggerate problems and milk as much as they can out of every customer. The first bad experience entailed replacing ball joints on a 4x4 truck with a SOLID FRONT AXLE pretty straight forward job. ($1300!!!!$$$$)I was told unless they do a front end alignment +($90!) they would not warranty their work. ALIGNMENT ON A SOLID FRONT AXLE?? Toe adjustment is the ONLY thing you can do and it was perfect when it was brought in. Pretty clear they were playing me. And threatening they won’t stand behind their shoddy work unless I pay an extra $90!! for an unneeded alignment.It seems they have carved very lucrative business preying on the many older naive clueless customers who naively trust this honey pot and have no choice.Their parts and labor rate are sky high compared to every other shop in a 75 mile radius.They are arrogant and sleezy ?Front office workers play right along.There’s a professional local shop in Benson on lower 4th (Shannon’s) that is completely honest and trustworthy and is hundreds cheaper on identical repairs.Get other quotes and compare, you’ll be shocked at the difference. Going to a different or more distant shop will save you hundreds. $$$$$$Way too many questionable reviews on Mescal auto. Red flags ?Read the bad reviews, they are real and pretty accurate on how Mescal auto does business.If $$ is not a concern to you and you want mediocre poor repairs then by all means they love suckers.
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July 2023 by Derek Dion
Mescal auto has been a great help in keeping my wife and in-laws on the road. I highly recommend them.Services: Steering & suspension repair
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June 2023 by Jonathan Brown
Mike, Brittany and his team are awesome. Our motorhome left us stranded on the side of the road, Thursday night before Memorial Day weekend. A mutual friend recommended Mike and his shop over the one AAA wanted to tow us too. Everything was just as expected they were prompt and professional. They kept looking for the solution and finally were able to fix it in just a few hours. They saved us from having to cancel our 2 week vacation plans.
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May 2023 by Jennifer Greene
Have taken multiple cars here they have done an amazing job every time! Everyone that works at the shop are awesome nice and professional. They are affordable and I have never once has to take one of my cars back for something they have replaced.Services: Air & cabin filter replacement
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May 2023 by Zeb Kosta
What a joke! We are on a road trip and ended up blowing a tire on our travel trailer. Stopped into this place because it says they did RV repairs. They were rude from the start. Didn't even have an RV tire. Said they were too busy to help us. We asked if we could at least borrow a jack, so they begrudgingly lent us one, but when I asked for a jack hook they said they didn't have one, which I sincerely doubt. If they wanted to help they would have. Period. Don't waste your time. if you can swing it, head into Tuscan and avoid this shotty business.
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May 2023 by Paul Brinker
After 3 trips to ford in Sierra Vista with no fix, I took my '08 E350 to Mescal Auto. 3 hours latter thay called to tell me it was fixed. AC would cut off when I put a load on the engine when pulling a 6k lb travel trailer. Ford couldn't figure out how to test for that and just started changing parts hoping to find the fix. Mescal found a pinched vacuum line, and a missing regulator. They are now my "go to" service garage. O, did I mention they affordable too.Service: Air conditioning
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March 2023 by Kevin Rice
Very nice . I am from Canada and had a wheel come loose near this location. They got parts in and my suv ready in best time anyone can expect. Thanks for your prompt service. We are safely back home in Canada now.Service: Steering & suspension repair
