Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and related services. Customers frequently share positive experiences at Verizon stores, highlighting the quick and easy process of getting new phones or adding lines. Staff members like Tanya and Ashley are praised for their professionalism, friendliness, and knowledge, making the experience smooth and informative. Customers appreciate staff who take the time to explain charges, fees, and setup details, ensuring they understand their bills. Many have been long-time customers, noting consistent professionalism, caring, and patience from associates. The stores are seen as positive places to handle phone replacements, upgrades, and account management. Overall, Verizon's service, along with its dedicated team, earns strong recommendations, and customers often refer others because of their satisfaction with the helpful and attentive staff.
No other customers in the business. No displays at all. Was told it's slow in Sunday's so no need for displays. Only two phones fit our profile. Had to.order phone. Was told two days, took three. Just tired of the lack of customer service in the service industry.
May 2025
It was a great experience after my phone broke to go to the Benson Verizon store. Quick easy and complete. Walked out with my new phone very happy
April 2024
I really enjoy Micheal. Great employee with amazing customer service.
