Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and related services. Customers frequently share positive experiences at Verizon stores, highlighting the quick and easy process of getting new phones or adding lines. Staff members like Tanya and Ashley are praised for their professionalism, friendliness, and knowledge, making the experience smooth and informative. Customers appreciate staff who take the time to explain charges, fees, and setup details, ensuring they understand their bills. Many have been long-time customers, noting consistent professionalism, caring, and patience from associates. The stores are seen as positive places to handle phone replacements, upgrades, and account management. Overall, Verizon's service, along with its dedicated team, earns strong recommendations, and customers often refer others because of their satisfaction with the helpful and attentive staff.
I will drive to this store anytime very I go to the local corporate Store here Sierra Vista. The people at the benson store actually care about there customers where the Sierra Vista store couldn’t care less
March 2026
Extremely helpful!!! And were able to de-escalate not one but TWO situations. I applaud them for handling themselves in such a professional manner!!! 10/10 recommend. Thank you!
February 2026
It was a good experience. Everyone was friendly and helpful.