-
November 2023 by David MacDougal
will not pick up the phone. I live 35 miles away. I blame the store manager. I was at customer service on another matter and the whole store is totally mismanaged. The reviews speak volume how the store is sliding.
-
May 2023 by Gordon Keller
The Pharmacist/manager. Is the best. Extremely patient and very helpful.
-
May 2023 by Howard Pratt
In spite of other bad reviews I found the staff at Benson Wallmart very helpful and friendly
-
December 2022 by Francesco Arellano
Always great service.
-
November 2022 by Desert Cowgirl
The worst people ever!! I've waited a week for three prescriptions hours on the phone! And they never answer.The app says they're ready and three trips to the store, not ready.DO NOT SHOP HERE AND THEY ARE RUDE
-
May 2022 by Chris Chrz
I came in with bad tooth pain and needed to fill 2 scripts. 1 antibiotic and motrin 800mg. The woman cheryl was rude and refused to fill my prescriptions due to not being written up on "tamper proof paper". She seemed bitter and annoyed that she was interupted from taking her break and forced to fill my prescriptions (do her job). I went down the street and this pharmacy took care of it and told me all they had to do was call the dentist and get a verbal. Proving they could have done it but just didn't want to. Probably because I had AHCCCS. Just because someone is not in the same income bracket as you doesn't mean they deserve to be in pain and are entitled to less care. Pretty messed up.
-
March 2022 by Jason Taurins
This used to be a great and reliable pharmacy. Lately the staff have been rude and prescriptions I need to survive have taken nearly a week to fill instead of the promised 24 hours. Avoid it if you can!
-
December 2021 by Bobbi Khalaf
Was discharged from hospital with a prescription here. Pharmacist said they fill hospital prescriptions last since they aren't regular customers! Waited well over 6 hours for an antibiotic prescription fill. Rude service on top of the wait.
-
November 2021 by Ellen Gigogne
Have been using Walmart Pharmacy in Benson, AZ for over 2 years now but the last 2 weeks have made the decision for me to change that. I have had to wait from 3PM on Wed until 9:25 AM on Thurs. for 2 Rx's to be filled.One was for nausea and the other was an Insulin pen. I needed both ASAP as I had been to the Doctor and she sent them both over electronically. I spent a very uncomfortable night that Wed. and only Thank God I did not need the insulin. Although Walmart had what they considered to be an adequate excuse, (they were working out of a temporary pharmacy and couldn't locate said medications), I was not impressed by this shabby excuse.The second incident happened this week with refills that requested through my phone at noon on Sunday. Pick up was scheduled for 4:30 PM that afternoon, but RX's were not called for by my husband until noon on Monday, when , SURPRISE, he was told they were not ready and it would be 45 minutes. He did not want to hang around so he came home and I called to make sure they were ready before he went back 3 hours later. I am so over dealing with this Walmart.
-
November 2021 by trevar janke
Has gone from a consistently reliable pharmacy to a frustration and hastle all together. From closing for lunch while customers are in line to not having perscriptions filled at all. Changing to Safeway today.
-
March 2019 by Trula Varnum
Asked a question. Didn't expect an answer so very very quickly. Way cool.
-
December 2018 by Sting the Scorpion
Always seem to run out of certain prescriptions. You have to wait for them to order them. They also desrespect you.
-
January 2018 by Deb T
Great service with a smile most of the time!
-
February 2017 by Renata Hickey
In a small town, having a huge store, is quite a convenience. Staff are courteous and selections are numerous.
-
January 2014 by Erich Treuber
This pharmacy has gone from consistently good, to overall poor as far as service/treatment goes. They frequently DO NOT have medications in stock that I've been filling here for well over a year. Also, it depends on which pharmacist is working (which changes constantly... lately) whether your treated with dignity or not. The only reason I gave it 2 stars is because there are 2 pharmacists that work here that are genuine people; and treat other people as such. Most staff working here are friendly as well. However, I've been publicly scolded after checking out and paying during a "consult" for having my daughter on a specific med; the pharmacist said that she'd "do it the right way. Does not agree with my decision" and so on, and so on; which was completely humiliating considering the line of other clients standing behind me... Never mind our turmoil and efforts invested through the extensive testing, blood-work, office visits and so forth we'd gone through to reach our decision. They are inconsistent, make mistakes that clients pay for ($$), and use personal biases to make decisions when filling meds. You've been warned!