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“I needed proof of a loan that was paid off years ago. Customer service was great. He wrote an email to the loan officer requesting the information and called her and left a message. That was above and beyond in my book. I have banked there for many years. But today i had to wait 45 minutes to open a savings accounr.”
“I was pleased to hear that Marsha has been promoted. She sets incredibly high standards for herself an then she exceeds them. I was also pleased to see that Shelly has joined your team. All of you are wonderful and we’re lucky to have you all.Thank you,Grant”
Banks
Banks
Banks
“They care about Veterans. It was cutting it close and we had already been to two places without any luck, so we walked into WaFd and asked if they could notarize a one-page pension document for my 90-year old homecare client. They happily notarized and didn't even charge him. Thank you WaFd, you made that day easy.”