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January 2025 by Debi Gordon
This branch is always happy to help. Never overly crowded even on a Saturday.
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November 2024 by Daniel Briggs
Worst bank I've ever been to. They will lie straight to your face. Do not go here
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July 2024 by Tia B.
They take there time, it blows my mind something that should be in and out situation.
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June 2024 by Alejandra Conde
Reading the other reviews I just realized I'm not the only one that has received horrible customer service from this branch. I have been a client for 17 years and Jesus said that didn't matter. ALMA, JESUS and the other tellers along with management offered very poor customer service. They had me waiting through the drive thru for about half hour. They were eating and chatting, but they couldn't help me because I had my debit card but not my identification. Horrible service will look into closing this account pretty soon.
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May 2024 by Angelica estrada
I came in to get a document notarized and the young lady up front told me it would be anywhere from 30 to 45 min wait. I decided to wait, a whole hour went by and I still hadn’t got helped and the staff had a meeting during business hours so we had to wait extra time.
They could have helped us before their meeting but instead they finished their meeting and made us wait even longer. Whatever happened to customer service????
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December 2023 by Black Sand
Extremely kind, compassionate, and understanding team at this location.
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February 2023 by John Eppich
Actually able to sit down and talk to one of the personnel. Questions answered.
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January 2023 by Joan Olson
Drive thru was fast
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November 2022 by Adam Crabtree (moledrools)
Terrible service. Needed a notary and ge or/she wasn't there at all. Couldn't even help me, basically told to go UPS and pay for it. I'm closing my account soon
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July 2022 by Lauradee Carter
Chase could not help my 81 year old mother sign on to Zelle. They apparently have their own version but still could not help her. They told her to write me a check. WTH? That is what we were trying to get away from. I heard the lady speaking to her with a condescending tone.
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July 2022 by Paul Shirey
ATMs are always out of order
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June 2022 by Leticia Rodriguez
Visited today at 10:17 AM.. The bank supposedly opens at 9 AM according to the hours on the door. The outer door was open allowing for the use of the ATM machine, however the 2nd door was locked so I was not able to speak with the teller. If for whatever reason the bank cannot open at business hours, they should at least have a sign posted out on the outer door. There were about 5 cars outside waiting for them to open at the time.
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June 2022 by Bradley joines
Very nice they offered us water when we were waiting and good service.
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November 2021 by brad LetsPlay
Very nice they offered us water when we were waiting and good service.
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July 2021 by Marchese B
COVID excuse for everything. You can’t do anything in a branch without an appt anymore? Time to switch to banks.