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September 2023 by Alexa Vaca
Super annoyed. Both pharmacist would not fill a rx because of acetaminophen codine while pregnant. This script was approved by the dentist who also got a medical clearance signed by the ob. Offered to bring in a copy of the medical release and she refused. Im not one to take meds while pregnant but being in excruciating pain it was needed this one time.
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September 2023 by madison gardner
I don’t even have the words. Worst experience of my life at a pharmacy. Don’t recommend . You might get your prescription a decade later.
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August 2023 by Karina Martinez
I'm feeling neglected at this pharmacy. It took this pharmacy 5 days to fill my amoxicillan rx and pain medication. When my husband called to ask of the status of my Rx, they said it wasn't filled because they forgot about it.I had 2 rx and I didn't have insurance, so I was willing to pay my price. And they tell me that one rx can't be filled because it's out of network. What network? I'm paying, not insurance. Negligence or incompetence, you decide.
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June 2023 by John & Julee Wright
Love this pharmacy! They are super friendly and nice. Always helpful!
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June 2023 by Russell Robinson
My wife has her prescriptions here for quite a few years here at the Fry's Food Store Pharmacy. We've NEVER HAD A PROBLEM!!!!! Remember! This IS NOT A FAST FOOD PLACE WITH A DRIVE THROUGH!! Yes you will have to WAIT!! Maybe you should come inside and see it from the inside of the professional work they do as well!!!! We all can't be first and stop with the CA attitude.
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March 2023 by Lauren M.
I called the pharmacy asking if a medication was in stock. The lady who answered the phone went to go check and was able to tell me they had some left, but the entire time I was on the phone with her she kept trying to get me off the phone. What really ticked me off was I had one last question and that was when they closed and she just hung up on me. Very rude staff. I don't expect people to be all sunshine and rainbows while on the job but I do at least expect people to be professional and respectful. Yeeesh.
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February 2023 by Roberta Acosta
If I was able I'd rate it a zero, nit only are they incompetent but rude. Do not use this pharmacy ever!!!
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December 2022 by Rick B
I've watched it go down hill for the last few years, and now it's about at Rick bottom. Not only is the service painfully slow, and they have advised me on several occasions that my prescription is ready, only to find when I've driven to the pharmacy that it was not ready and would require a 35 min wait or more, each of the techs (as well as the pharmacist at times) can be heard complaining about customers and their job. Poor service and poor attitude makes for a poor experience. I'm done, using Walgreens from now on.
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November 2022 by Corrina Torres
Give the guy my insurance information because it was a new insurance and I went back 2 hours later and they still uses my old insurance so they didn’t fill my prescription told me to wait another hour. I just took my procrastination to Walgreens.
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November 2022 by Tim Jackson
This place is so bad I moved everything to Walgreens and am willing to pay the few extra dollars to go somewhere else. I don't understand how Fry's Pharmacy in Buckeye and Surprise are still in business. Plan on waiting in line for at least 45 minutes to pickup a prescription that was already filled. They look like they barely have any staff.
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October 2022 by T. Olivas Pho2gr4
Why is it when the doctor calls in the prescription it's never filled. Until I get there and they say it's 45 minutes?
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October 2022 by Timothy Jackson
This place is so bad I moved everything to Walgreens and am willing to pay the few extra dollars to go somewhere else. I don't understand how Fry's Pharmacy in Buckeye and Surprise are still in business. Plan on waiting in line for at least 45 minutes to pickup a prescription that was already filled. They look like they barely have any staff.
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October 2022 by Amy P.
Worst grocery store in the area. Shop elsewhere. Their customer service sucks worse than Walmart.
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September 2022 by Keana D.
I will never go to this frys again , yesterday night 9/28/2022 I went to frys to grab some things for my dinner , maybe 7-10 items max , I went to self check out and was scanning my stuff when a lady then approached me Ana reached in my basket , mind you there were only grocery still in the basket no bags , nothing. She grabbed a green Starbucks cup that I had to pay for at self check out due to the actual Starbucks store being closed she then started running the cup talking about are you going to pay for this I said did you even give me a chance to finish ringing up my food products she said again are you going to get this I said yea I was going to purchase it which is why I places it in my bashed , I then asked her why was she in my basket touching things . She then stared at me and walked a way , I just felt that because I was black I was being racially profiled by a Caucasian lady in the buckeye frys . Not only that what if that Starbucks cup was my personal cup that I just brought to the store and she started touching because Starbucks do sell multiple of the same cups. Im just beyond baffled I'll never go to that frys again.
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August 2022 by M D.
Buckeye residents deserve better. The refrigerators are broken in many areas, it's not clean, often wait in line to check out, cashier's talking about personal information, bathrooms are filthy. The refrigerators are not clean and the store needs renovations. The parking lot is in disrepair as well. Staff untrained and try to get someone to help you.
