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December 2023 by Sonya Johnson
Worst customer service ever, from a manager name James.We complained about the pizza we received and his first response is 'well, we have the best cook on the line right now so it is how you ordered your pizza.'He said he would remake it, so I said, I wanted to change it, and of course he said, it was an up charge. I said that is fine and was told to bring in the pizza.I brought in the pizza and James attitude was extremely ugly, he argued with me about the pizza, I was just showing him that it could be the dough and that's why we wanted to change the pizza dough type but he went on saying, 'people say we have the best pizza' then I said try this pizza then and he said 'he doesn't eat this junk' and even said he would call the cops for trespassing after he tried to charge me full price for the replacement pizza!I asked for refund and he kept running his mouth trying to embarrass me with other customers in the store.We order from that location so many times, so this was absolutely ridiculous. Shame that we won't be going there anymore.
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December 2023 by Sonya K.
Worst customer service ever, from a manager name James. We complained about the pizza we received and his first response is 'well, we have the best cook on the line right now so it is how you ordered your pizza.' He said he would remake it, so I said, I wanted to change it, and of course he said, it was an up charge. I said that is fine and was told to bring in the pizza. I brought in the pizza and James attitude was extremely ugly, he argued with me about the pizza, I was just showing him that it could be the dough and that's why we wanted to change the pizza dough type but he went on saying, 'people say we have the best pizza' then I said try this pizza then and he said 'he doesn't eat this junk' and even said he would call the cops for trespassing after he tried to charge me full price for the replacement pizza! I asked for refund and he kept running his mouth trying to embarrass me with other customers in the store. We order from that location so many times, so this was absolutely ridiculous. Shame that we won't be going there anymore.
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November 2023 by Bob Pate
This Pizza Hut location never fails to prepare a top notch product. The employees are friendly and helpful. Of course I will return
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November 2023 by Steve Dolley
Great product, but I advise against delivery. It’s been an hour and still waiting.Update: pizza never arrived, even though I was texted that it did.
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November 2023 by Lucy M.
We have been ordering from Pizza Hut's new location in the Verrado area and it's been great... I order online and their delivery service team is awesome, food is fresh and exactly what I ordered...
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October 2023 by JP Acee
Shout out to Zach...he was working there by himself...got my order out to me in the time he said he would...and let me say this...I haven't like pizza hit pizza since the early 2000....the way he made it gave me flash backs of the good times....pizza hit better treat this man with respect because he ???? if I knew it was going to be like that I would of left a tip??♂️??♂️ I got you next time bro...keep doing you??...p.s. food was still hot when I made it home and cooked to perfection ??
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October 2023 by Josh Gardner
They get three stars because every single time I've ever ordered extra pepperoni they give me the normal amount or less!!! Bruh seriously????
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September 2023 by Anne Thalmann
Great experience. Extremely fast delivery!!
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August 2023 by Mark Barron
I had an issue with the Doordash delivery and my order never arrived. When I called the store, they worked everything out with Doordash, and the store gave me a credit for a future order. I was able to use that credit at a later date and everything was fine. They took care of my issue even though it wasn't their fault. I appreciated that.
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July 2023 by Alicia Muniz
Our delivery never showed up due to a 3rd party delivery service. I called the store and the manager went above and beyond to make the situation right. He called me back after speaking with Door dash to apologize and explain what happened. He then personally remade my order and had it delivered quickly. He then called me again to make sure we finally received our order. The manager is always so nice as we are faithful customers to the Verado location. He is the perfect manager and love the great customer service we always receive.
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June 2023 by Kim Crowell
This was our 1st time ordering from this Pizza Hut. Great experience! We got a great deal on two medium pizzas and 16 boneless wings. We customized the order with no hassles. Love how the app lets you know the status of your order. The order arrived exactly at the time promised. It was hot and everything was delicious. The driver was so sweet. Another had landed on one of the boxes and she warned us so we wouldn't take the moth inside.Great customer service. We will order from there again.
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June 2023 by Jacob Hale
Ordered a pizza for delivery and since Pizza Hut now outsources to Door Dash for their deliveries I got some driver that delivered my pizza with all the toppings that slid off and my pizza was bare and cold. Luis at the store apologized and sent me another pizza right away no charge. Luckily the new Door Dash driver was better than the last lol, Luis was amazing and apologetic even though it wasn't on the store.
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June 2023 by CharwoodAZ (CharwoodAZ)
This is a brand new Pizza Hut so everything is clean and show room new inside the store. This is a carry out location only. The staff was very helpful and got my order out to me extremely quick. All and all it was a good experience. This area around jackrabbit and Indian school road is exploding with new restaurants, retail, grocery stores ect. I can't believe how fast things are being built. One day you see a sign go up about so and so coming soon and next thing you know there having a grand opening.
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May 2023 by ashley wiechnik
Ordered wings we we're shorted wings. Order and paid for 2 extra ranch to go with the wings they only gave us one.Pizza was dry little to no sauce.Breadsticks we're good though.
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May 2023 by Brooklynn Burriola
Best Pizza Hut location around. Fast friendly service. Manager James was very helpful. Highly recommend!!
