“On Monday April 21st I went into Batteries Plus for golf cart batteries. Talked to a very nice man, James, and he explained that they only had 2 left in stock. I needed 6, so he explained that their order would be in between Wednesday and Friday of this week.
On Friday morning we received a call and off we went to get our batteries, on the way there I was checking the paperwork James had given us Monday. The paperwork showed a 10% senior discount, which he had mentioned, however on our over $900.00 order we were only given a $30.00 discount. I ask about this and James explained that they put a $30.00 limit on the amount you can receive as a discount!! I have never heard of such a thing. A 10% discount is 10% off the cost of the item you are buying, not, unless it goes over $30.00!!
I paid for and received the batteries, and yes the 3 to 4% certainly helps, BUT it is NOT a 10% discount that it states on the paperwork and just plain wrong!! If I spend LESS I am rewarded with a 10% discount, BUT if I spend close to $1,000 or more I only get 3% or less. How and in who's book is this a way to do business?
I am very disappointed in the situation they put their employees in having to explain to seniors that the paperwork only SAYS 10% but it doesn't really mean that!! Only for people who spend $300.00 or less, spend more and you are punished by losing most of your discount!!
James was very friendly and helpful, and I wish for his sake I could leave a better review but this discount thing is absolutely ridiculous!!
I would truly love to get the remainer of my discount, 60 bucks is 60 bucks, especially to seniors! So next time I will buy 2 batteries at a time, receive my $30 and do this 3 times receiving my full $90 discount!! Which is what I should have done today!
Unless you get it together and realize that saying you give a 10% discount means 10% on the purchase with no cap!!
You can believe that everyone I know and everyone they know will hear about this!!
Carolyn Newcomer”
“They were great! Very reasonably priced, knowledgeable, and friendly. They answered all my questions and even recommended another shop for my other car repairs! Thank you guys so much!”
“Marcela was a joy to have help me... She was very knowledgeable about the things I needed.. her polite friendly demeanor was appreciated, I'd recommend anyone to go speak with her if your in need of auto parts and accessories.”