-
January 2024 by Steve B.
I am thinking about closing my CHASE accounts. I never miss payments, so this would never apply to me, but I am not sure that I want to be a member of a bank that will impose these high fees on their clients.
-
August 2023 by Geoffrey G.
"This [bank]..." Okay, sorry... It's just that an old university professor once told us: "NEVER simply start a book report w/-- 'This book...'!!!" HOWEVER... THIS bank branch SUCKS!!! Despite the tidy, clean-looking exterior, THIS branch has some MAJOR issues: 1.) There is ALWAYS something wrong w/ the indoor ATM (trust me; there is ALWAYS something malfunctioning w/ THIS ATM; 2.) The drive-thru ATM SUCKS because it SAYS it'll let you DEPOSIT cash, but if SkyNet" doesn't like the condition your legal tender is in, it WILL deem your currency as "unacceptable" or "unworthy" of depositing (and then you're stuck w/ currency that you're not comfortable carrying around!!!); 3.) Despite the "newness" of THIS branch, it's NEVER 100% operational; AND...if there's something wrong w/ the building proper, then there's OBVIOUSLY something wrong w/ the associates who work there!!! Personally, I'm GLAD I'm not w/ THIS bank anymore--€%£##¥ Service, --€%£##¥ Associates, --Just...plain...€%£##¥...all around!!!!!! Avoid having dealings w/ Chase in general, IF you can
-
August 2023 by Randy B.
money not safe They do not need to hear your opinion. They told me that you keep it to yourself as they're holding your money and you're stressed out because a lot of it's missing good Bank.!
-
May 2023 by Darlene T.
I reported a fraudulent charge on my debit card. It stemmed from a website stating it was Zelle but it took me to a different site & when it asked for my account info, it was to link with Zelle....but it was a fake site & they started charging me 39.99. Now the fraud department says its my fault & doesn't think I'm important enough to write off $39.99 or better yet...charge it back as the fraudulent charge it is. I tried to explain it to a supervisor but his Indian accent was thick & I am not sure he understood or even cared.
-
February 2023 by Mickie R.
We have been with Chase since 2014. They are fantastic Help you anyway they can. Bullhead City Az
-
December 2022 by Lupita P.
never had any issue, I love the fact that you can deposit your check and take seconds for the money to be accredit to your account. you can cash out at the same time.
-
September 2022 by Phyl B.
Don't try to contact the branch directly as they keep the phone number a secret and prefer you call the general phone loop number instead which takes you in circles. I spoke with someone named Gabriel at this branch by requesting the general customer service forward my call without giving me the direct line number. It was very apparent that Gabriel at the branch could care less. I am in another state so I cannot visit the branch today but I will go visit a local chase near me and close out the checking and savings accounts I opened less than 2 weeks ago.
-
October 2020 by Kathy P.
can we do - 5 horrible we canceled $1000 pmt. because we found out the company was a scam they took their never had this happen with wells fargo were going cancel culture them has anyone lööked at how many $ billions the big banks have ripped off consumers during the pandemic
-
October 2019 by Susan J.
Tried calling to find out if notary service was available at this branch, called multiple times, NO ANSWER!
-
February 2019 by Steven F.
Little rude a** smart mouth helped my mother today. She was inquiring on cashing check and the walking attitude chose to be rude in all her replies. So whoever answers calls at this branch today needs an attitude adjustment or should be terminated if they can't even provide proper customer service.
-
November 2018 by Keith P.
The worst bank ever stay away don't do business with them they will close your account for no reason and then give you no reason why they closed it I did absolutely nothing wrong and out shopping middle of shopping on Black Friday and they shut my card off then returned all my ACH is created an absolute nightmare stay away