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August 2023 by Sheri M.
Cricket works when neighbors with other companies are down. And people at Bullhead Store are exceptionally helpful, even when there's no commission in it for them.
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July 2023 by Greg Lenart
No service anyware. Customer service dose not help, purposely waits to take payments to charge you late fee and reactivation every month. To use internet you must have wifi or go to spot with wifi.
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May 2023 by Estella M Vigil
Cricket is always provide the best service understaffed. Roxanne and Anthony were very very nice. I would recommend for this company for your mobile services.
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March 2023 by William Thompson
A man today who claimed to be the store manager kept talking over me on the phone and hung up on me twice after he got upset because I demanded to be put in touch with the area/ regional manager. I was wanting to ask thr area manager why the Fort Mohave Cricket Store was locked and vacated during business hours on four separate occasionsThe so-called " store manager" guy said staffing was short but eventually the store would be open to customers throughout the entire business day at some point in the future after training ( which he refused to say how long that "training" would last.) At one point he did say he would pass my number along to the area/regionsl manager. He refused to give me the name of the area/regional manager but did call her " she"He said he was not allowed to give me the name of the area/regional manager. I believe he is lying. If the area/regional manager does indeed call me I will ask her about that as well as asking her if the phone conversations I had with the rude manager were recorded so she can listen to them.Anybody wanna place bets on if I get a call from her?Cricket may be getting ready to go out of business. Unmanned stores and even further restrictions on call center hours are a pretty sure sign that all is nor well with the company.
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January 2023 by Mesha Thomas
This office is located in the Plaza where Safeway is located. Near the end where terribles gas station is located. Cricket service is the worst. You may go to use your phone and not be able to call or receive calls, Or send out text. This can last for weeks, months or longer. You cant call them, Phone will not dial out. You can go to this office. However, You will be wasting your time. The staff is pretty friendly and helpful. However, They can not fix cricket network or anything to fix the problem so they really are useless in tgis situation. Cricket will make every excuse why your phone is not working. At the same time charge your account for your monthly service even though they can clearly see it was no activity for the phone number or user account. They will charge you anyway and send you a text letting you know they charges the bill to your account. That was the only text i receive for 4 months in a row. I have two lines with Cricket for 80.00 dollars a month. I had to get a new phone snd new service from verizon. I informed cricket about this problem they keep saying we are working on it while charging my account the full price for there service. However, Cricket was not fulfilling there service contract with me. It was no service at all. I am moving to recoup my 4-6 month of no service charges from cricket as we speak. Be aware of this company people. They are as cricket as the name itself. Verizon so far i have had no problems at all with service now. Still have cricket because they will not release my phone number i had for 15-20 years. Verizon tried but said the number is in service with cricket. I would stay away until they can get there system and phones on a reliable network. I do not know what they are doing but it is not good.
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December 2021 by Vic Gonzalez
Outstanding personal. Clean and easy to locate product.
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November 2021 by Gevey Vaughn
Excellent customer service. Answered all my questions and handled it all flawlessly. Quick transition and was even able to bring my own number
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October 2021 by Angela Johnston
Great place, affordable prices. Would recommend to anyone! Shelby was great and very helpful! If I could rate 10 stars I would.
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October 2021 by Susan Schumacher
Very helpful and went out of her way to help me. She advised me of all the savings that I qualified for.
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September 2021 by Clismart Ayon
I went in there last week, with my mom got her hooked up with a plan and a phone. Really nice short girl helped us out. 10/10 recommend this one fort Mohave one is harder to deal with.
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September 2021 by Joelee Sandoval
The customer service was amazing at this place they had a full store when I went in and was helped by a girl named Mariana, she was very nice and helpful she gave me her full attention when speaking she convinced me to switch service soon definitely will be back.
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September 2021 by Angel Delgado
The best service I've ever gotten from Viviana thank you for making my life so much more easy your the best
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January 2021 by Shannon Southard
This store is amazing! Kortnie made my new cell buying an amazing experience ? just when I thought I lost everything on my note 8 we now purchased a a 51 and this techy young lady did everything to perfection!! Please give her a raise and Xmas for all of us employees! Merry Christmas
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October 2020 by Racyne Nichole Simpson
5 star customer service!!
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October 2020 by Kortnie Rhoads
Bullhead City Store
