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September 2023 by Ruth C.
Had a prescription to be filled for a 90 day supply ordered two weeks ago and still didn't receive it. Was given a lesser amount necessitating paying $150 for first prescription then will have to pay another $150 for remainder. They make more money that way. Never go there. Another lady in mine was also being given a hard time on her prescription as well.
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June 2023 by Alexandra S.
FUCK this place! I got pink eye on a business trip to California and went to a walk in urgent care to get medicine, I said my pharmacy was CVS. They didn't have it and I was told it was going to take a few days that they were going to get it. It's now going on in 3 weeks, I called the pharmacy after 2 times of getting texts that my medicine was in and being told it's not in then when I called again to see if my medicine was in, they finally said they weren't able to get it in and was supper rude, then said they couldn't help me and then hung up on me.
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June 2023 by Maria A.
My experience here was honestly amazing!!! Very helpful staff. Cashier Andrew had a bit of a hard time with a customer and I was very impressed on how he handled the situation. He was very professional and very calm although a customer was being incredibly rude and yelling at him!! Amazing to see people take their job seriously!!! Good for him he should be praised for this! It's very hard to find employees like this nowadays!!!
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June 2023 by Hannah G.
All I came here for us to print out a label, I said desi for help & she tells me to read the instructions. I already tried reading the instructions 3 times that's why I asked for help . She said yes it prints out a label when I asked her , then when I was about to pay I asked her again is this a label or picture? Desi said it's a picture. I said I wanted a label not a picture. She said back a picture is the same as a label . A label is not the same as a picture and it's ok for me to want a label! She was yelling & following me while I was walking out the door! Bad customer service for desi !
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May 2023 by LaVonne C.
Good service. Very cooperative adjusting pick up time and transferring from another pharmacy.
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November 2022 by Shauk A.
I went to CVS Bullhead City Az Nov 9 to pick up UPS package. CVS is access point contractor for UPS. Nick who claimed to be the manager told me the package was not there. I showed him UPS notification to pick up the package, He told me the notification was incorrect and the driver did not drop it off. I identified the package. He brought the package to the counter and refused to give it to me. His associate told me he did not know he did not know how to use the scanner, he told me the scanner was broken. I had to argue to get my package, This guy is arrogant and rude. This is poor service. for not only CVS store it is UPS mismanagement of their access point. Colean the so called store manager needs to be fired. She is unable to manage and control her staff.
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August 2022 by Tiffany M.
pharmacy is great. very fast! i'm not kidding when i say they have my medications ready before i make it home from the drs office! I've never seen more than 3 people in line before. why would anyone go to the walgreens where it's always over an hour wait? CVS pharmacy is the best choice for this city. Staff is also a lot nicer than walgreens.
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July 2022 by Mike W.
If There is anyway I could give Les than a star I would the most pitiful service I've ever had at a pharmacy and it doesn't matter which one you go to they all are terrible please choose anybody but CBS to save your frustration and time
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March 2022 by Steve C.
I use to use, as of yesterday, CVS in Target they send emails every time the want to sell me a prescription. But not to let me or other customers know the are now closed on Saturday. I went to get a refil of a medication costing $900 per month. Asked me almost an hour to drive from my home. No email to tell me the med was not in stock I Quit CVS lousy service since Caleb left.
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December 2021 by Jennifer L.
I felt like a Criminal walking around this store. Many of the cosmetic brands were behind locked cases which makes it really inconvenient. Their prices are higher than other CVS locations and the items are priced differently than what actually scans. My husband took a picture of the price on his hair stuff because it rang up as a higher amount and the cashier had to adjust the price. Save yourself the hastle and go somewhere else.
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April 2021 by Avery B.
Don't call them unless you want to sit on the phone forever! I've called 2 times now and gave up because i was put on hold for 30 minutes at a time! They want you to call because of COVID but then they don't have anyone to answer the phones?? Unbelievable.
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March 2021 by Tom B.
I like the fact that I can pick up my prescriptions at any cvs pharmacy across the country also if you join there club they send you coupons so I'm always saving at cvs.
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April 2020 by Mike C.
Take your prescriptions elsewhere, avoid this and other CVSs. They refill your medications way way to early, they never seem to have the medications when you do need it, and services is very poor when you have one employee trying to run the whole store by his or herself.
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January 2020 by Sherry G.
It's 11:30 pm and my husband has to wait for an hour for an emergency prescription. He is the only person there waiting there, but the pharmacist feels the need to fill 15 other prescriptions first because they came in first, even though no one is there to pick up any of the other 15 prescriptions. Should have called to check if it was ready, you say. we called three times, waited on hold 15 minutes each of the three times, no one ever answered the phone. Never use this one again.
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January 2020 by Jennifer S.
I use to hate this place because they never seemed to have prescriptions, common ones too but the last I dont know how many times, there is always a HUGE line to pick up prescriptions. I dont get it. No matter what the current situation is, day, time, cashiers, its every time. I hate picking up prescriptions because I know no matter when I go, I will be waiting in a huge long line forever. Plus their prices for over the counter medicines/items is outrageous expensive. I do that shopping at walmart.