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January 2024 by Charles Rambo (TrueRamboReview)
Ok so i'm not impressed with this dealership as far as the sales department goes but let's be honest, who can say they are happy paying dealership prices? and this one wanted double the sticker with a 700 score, I wrote a pretty harsh review so here is the toned down version, it's just odd considering other dealerships offered 8% and 0 down, this is the only local new car Chevrolet dealership and if that is what you are looking for here it is, I will give them one prop, at least they do not break out a gong and ring it as if you just bought a timeshare like they do over at the only local new Ford dealer.
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January 2024 by Trinity Hendersen
My purchase experience with Findlay was Top Tier. Everyone was extremely helpful and truly went above and beyond to me get into the best vehicle. I knew John Wilson was the person to reach out to when I started my car journey. He immediately got the ball rolling and set me up with Cid. Cid was awesome and patient in helping me pick out the perfect vehicle. Adam and Chris worked a miracle to get everything in this deal to align. (Thank you again) Kailey was so nice and made signing all the documents easy. Mike Costa is the perfect person to show you how to use all the new gadgets and features. I love his enthusiasm.I'm sure I am forgetting some names but I appreciate how thoughtful and considerate everyone was at Findlay.
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January 2024 by Carole Featherston
Wonderful treatment. Car was fairly priced and presented as promised. Jake was great at doing his job efficiently and kept us moving forward. Best car buying experience for me ever!
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January 2024 by Mary Ferrari
This experience of buying a new car at Findlay was easy. CID was my salesman and he did an excellent job. The entire staff was very friendly and professional. Thanks for making my day easy!
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January 2024 by Shelly Rohde
We haven’t had a lot of luck servicing our Cadillac until now. Patti, the service writer was great. They got us in and out in just about an hour which was great. Only complaint is the grease and scuff marks on the inside of my car.. I’m OCD so it matters to me. I believe it was half day for a Christmas party though so hoping next time they will be a little neater about the service. ?????
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January 2024 by Gary Mac
Fantastic customer service, patience and a good deal. What more could you ask for from an automotive dealer. These guys did a terrific job finding what we were looking for, walking us through the process and filling up with the after-sales details. We'll definitely come back for our next vehicle.
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January 2024 by jennifer mayberry
My husband and I found the entire team at Findlay very friendly and helpful. We love our new Buick and are grateful for all the education we received on her features! We highly recommend them for your next purchase and car care needs.
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January 2024 by Clinker Everson
I'm 75 so I have been to many dealerships but there was something that made me feel very welcome here. Very friendly and great atmosphere too. First person I met was dressed well and very polite and courteous. Shook my hand and I told him what I was there for. After telling him, he knew what to do as he took me outside and we walked over to a truck and just like that, I didn't have to see anything else. He gave me all the finance options and I accepted and bought the truck. Now I am the happiest person ever. I love my truck. Since I took it home the dealership called a couple of times to see how I was and the truck.. So, I will say this is the best dealership ever!! Anyone looking to buy a car or truck I would be willing to fly to this place to get one.. They are fantastic.. Thank you Findlay.. Clarence Everson
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November 2023 by Ron Barna
Very friendly staff, had good service with them. Told them we had this amount to spend and found a nice car for that price, then came back with $7000 over had to haggle them back down ?? they got really close to what we had. The tint on the front 2 windows has gotten bubbles already ? so going to bug them and see what they will do.
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November 2023 by Roxy
Had a wonderful sales professional by the name of CID Casillas. He was very professional and not pushy and took us through the process nicely. We thoroughly enjoyed our visit.
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November 2023 by Carolyn Edwards
Cid was amazing. I had no intentions of buying on the day my husband and I went in, we were just going to look and see what I could afford. I wanted a Chevy Equinox like my sisters. But I thought I couldn't afford one. So I was looking to see what I could get. I walked out with the car I secretly wanted. Cid made my dreams come true. I decided to sell some stock and just pay cash for it and he let me take it home before I even had cash in hand. Everyone was so wonderful.
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October 2023 by Tyler M.
Stay far far away from them they will try to kill you with used cars and not care about you after you buy them if you want a good car don't go here bad customer service on up to management
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October 2023 by Debra Hernke
I can’t begin to express my gratitude for the outstanding service, professionalism and accommodation you provided myself and son during our cross country trek from Washington state to South Carolina by way of Bullhead City, Arizona! Janssen was attentive from start to finish making the trade in process when we arrived absolutely seamless. From cross state phone conversations to finally meeting in person to receiving the keys to a beautiful 2022 GMC Yukon. The entire Findlay Chevrolet GMC team worked tirelessly to provide us the most expedient and caring service allowing us to finish our journey home in comfort, reliability and style. From my family to our new family at Findlay Chevrolet GMC, THANK YOU!
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October 2023 by Matt e
I'm a first time buyer and 20 years old I went in cause I was interested in a nice gas mileage car and nick got me set up for a test drive and I really liked the car so he got me all setup and I got a killer deal with him and the whole Findley dealer and Shane setup the payment and walked me through all they had to offer and I was leaving within in 2 hours in my brand new car! Totally recommend them!!
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September 2023 by David Brohard
Cid was outstanding he alone deserves ten stars.I would have given 5 stars but the difference between the listed price and what they tried to sell it for was a deal breaker for me. But I will say after a period of back and forth ( a waist of my time ) we came to a reasonable deal. I am satisfied with my purchase and would recommend Findlay Chevy GMC to others.
