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February 2024 by Simon Etimaz
lady name Mary supposedly the owner of the firm is a very, very rude person. Be careful do not work with these people. She threaten my life. I have text to prove it. I just will never go back and I wouldn’t refer anyone to this place Please be careful
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January 2024 by Nick Sorensen
Called to get some advice and was met with a very rude woman who said “it’s gonna be hard finding someone to help you file your own taxes” and then hung up on me. Ummm what’s the point of your business then if not to help people file their taxes. Called a different tax service in town and they were more than willing to help me. Happy to in fact! So I have no idea what this lady’s problem was but do better! Bad days don’t have to mean you treat people badly and if you can’t handle bad days you shouldn’t be in business!
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December 2023 by Express Panda
They were rude and overpriced horrible experience WOULDNT recommend
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July 2023 by Rod S
My wife and I had our taxes done by **** from Freedom Tax service and we couldn't be happier. ***** expertise with all the new taxes made me comfortable in having her do our taxes. She was fast and efficient. We will definitely go back next year.Thank you **** for all your help this years taxes.
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March 2022 by Louis Gamboa
The two ladies there are so wonderful great service clean atmosphere thank you so much
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June 2021 by Lea V.
Upon recommendation we used Mary/Samantha Bonaventura of Freedom Tax Service in Bullhead City to do our taxes for the 2020 year. She did a good job with them so when my husband received a letter from the IRS he asked her to delve into it for him, which she agreed to do. She requested the original letter, which my husband furnished and after tax season was over he sent her a request from his personal work email to contact him at her earliest convenience. When she responded as Samantha (we only knew her as Mary so this confused us) she stated that my husband was using taxpayer dollars for personal business. Upon further investigation it was determined that she thought it unethical for him do do business from work so she was given his personal email. She started sending emails to my husband one of them asking if he needed mental help. I tried to get clarification, before it was clear about what she meant regarding my husband using taxpayer dollars and she repeatedly texted and harassed me stating ,"STOP HARASSING ME!! YOU BELONG IN JAIL!", even going so far as calling me a "c*nt" twice. She has also refused to return my husband's papers. I am absolutely gobsmacked by her behavior. She is, by far, the most unprofessional person I've ever dealt with and if it were possible I'd give her negative stars.
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March 2020 by Andrea Harless
Mary is the best! So helpful and knowledgeable.
