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October 2024 by Goof Troop
Our family of 4 stayed in the apartment at Lodge On The River for 5 days. On the 3rd day at 9:30pm we were surprised by a loud bang from the sprinklers down below us, and our son telling us that he could hear a siren going off. The desk clerk knocked on our door and told us we needed to evacuate because of a fire that was caused by the dryers electrical systems. We were not able to get back into our room until almost midnight and the entire room smelled of burnt plastic! We didn't get so much as an apology from management and were only reimbursed $40 dollars only because we asked. We were not offered another room that could accommodate our family, but offered a room that only had one bed. the desk clerk that knocked on our door was the only one who was professional and when asked if we could get the managers phone number he told us that she instructed him not to give it to us lol. We do not, and will not ever recommend staying at this hotel to anyone looking to stay in Bullhead City Arizona.
In addition, we ignored the other issues that came with the room like lack of towels, stains on the couch, and a TV that didn't work. When the TV was replaced, the remote didn't work. In an apartment with two bedrooms and a living room and only 1 TV I don't know how that adds up. We didn't want to be nit picky, but the lack of GIVE A S***, and respect for others lives is appalling!
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October 2024 by La La
The bathtub was dirty
Rooms: Not great. Had to be one of the worst experience
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October 2024 by Maserati Maeson
Went here with family around 4 weeks ago, the person at the front desk was rude and disrespectful, they had a major attitude. Then they overpriced us by adding unnecessary fees that we had no way of disputing. DO NOT GO
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October 2024 by BigBoyRichie 12
Terrible. Unprofessional. Never again.
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October 2024 by Donnie Rapelje
Staff was hostile for no reason. They have a bunch of charges that are not advertised on the website or the booking. So basically if it says the room is 60$ dollars expect to pay another 60$. Make sure to film yourself walking into your room btw. They will try and charge you for things that were never there when you got the room. Also they don’t advertise this but any additional people you bring are an extra 20$ a night per person. Absolutely awful service experience.
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October 2024 by Richard Nevrous
DO NOT STAY HERE, terrible service. Charged us extra when we arrived due to more adults attending. Which was NOT mentioned. Then I paid for it which I paid tax for, $120. They then proceeded to forget to charge me tax so for only 2 nights it was about 378 for the 2 bedroom. Very unprofessional, dirty, can’t even see the river. Safe to say I will NEVER EVER stay here again in the future and me and my group highly advise NOT staying here.
Noteworthy details: The roads suck. Almost took out my front bumper.
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October 2024 by Melelina
If you’re on a low budget, this is your place! Extremely reasonable prices. Cute little lodge on the river very quiet. The staff were nice & accommodating. Our room was a little dated but for the most part we had everything we needed for a few nights. We enjoyed the pool and the location is perfect close to everything. I would stay again.
Nearby activities: Laughin Davis Dam We jetski
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October 2024 by Dj
I've never been so disrespected. Donna, the receptionist argued about my name, argued for a copy of my identity documents, and argued that people behind me were ahead of me.
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October 2024 by Brenda
I'm still here. Back for the third time. I'm so glad I found this place. Great staff very accommodating. Clean rooms and property. Quite and safe. I love the pool overlooking the river. So relaxing. Try Lodge on the river. You won't be disappointed!
Rooms: Very clean and quiet
Nearby activities: River and hospital
Safety: I was safe and my vehicle
Walkability: Walked everywhere
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October 2024 by Kobie 24
I came back with my elderly mother. We had a great time. Clean room. Excellent staff. Very accommodating for my mother. The pool was her favorite part of our stay. She walked everywhere. Safe and quiet. I highly recommend Lodge on the river. I will be back. Very reasonable rates
Safety: Family and truck were safe
Walkability: Stores and restaurants within walking distance
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September 2024 by Jennifer Maltby
HORRIBLE HORRIBLE!!!
THIS PLACE IS A JOKE! First it advertised that it came with a fridge and it didn't had to pay extra for fridge. Then we get into the room it's too dirty to walk on the floor, no phone no blow-dryer but it had the dock for it. After two days I tried to get sheets and the maid gave me dirty sheets so I decided to get my own. I cleaned the room myself for the time we were there. We clean the room good before we checkout and they said our deposit would be back by end of day. No deposit so we go there and she Lori the owner said the mattress protector was missing. There was never a protector in there so she kept my $100. She is a thief read the reviews.
Rooms: They suck
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September 2024 by Love Thompson
Good prices, friendly staff, nice clean rooms, and a good getaway spot to go. Stayed in room 119.
Rooms: Very clean, has a refrigerator and microwave for stay use. Nice smart TV.
Safety: Very secured place and parking good.
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September 2024 by Sherrie Urban
Not really walkable to the river. Could not meet our handicap request, even though booking.com said it was good. We cannot stay on a 2nd floor due to my husband's knee surgeries. She quoted our request was with Booking.Com not them. I guess we wasted our time even asking!!
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February 2024 by Baconplex
I don't normally take time to write reviews, but the ladies here (Destiny and Kathy) were incredibly kind and knowledgeable, which made my stay a lot more enjoyable. Very clean rooms. Comfortable beds. Great rates. Nearby shopping. A motel room doesn't need the same bells and whistles as a lavish vacation resort getaway in order to earn five stars from me, as the staff and the overall environment made this place worthy of recommending to others. They also offer breakfast, though I was far too exhausted to take advantage of the offer due to travel fatigue. Nonetheless, it's worth considering if you're in town for a bit.Rooms: My room included a fridge and microwave, which was useful. Spacious shower.Walkability: Nearby shopping and dining options within walking distance.
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February 2024 by Corey
A simple budget hotel, perfectly suitable for my needs (no kitchenette but a microwave and fridge). Cheap and very friendly staff. Destiny and Mary were super helpful and easy to communicate with.
