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November 2023 by nino b.
Went today again to buy something, I was there few weeks ago and bought stuff and was happy about it. *Pat*was the manager of the day as they call it. He doesn't let negotiate , he doesn't even want to hear and I also heard other clients try to get a little better price as that's the point in a pawn shop but he doesn't let people buy apparently. 20-30$ discount for a product that cost 400 isn't much. I was disappointed and left with it getting anything this time. Although I liked the stuff they got in inventory and as I bought 2 weeks ago. Great store. Pat I wish you read the review and understand that negotiations are ok and that's the whole part of it , and as you guys have signs everywhere. I just wanted a fair price without lowballing. I do appreciate the other lady that works there as she always help and sweet.
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September 2023 by Brandi Martin-Trussell
Amanda was absolutely amazing! Her customer service was 1000%! She made my transaction so smooth & easy. We chatted & laughed. In these days, it's nice to go in to a place & be treated so nice. Thank you Amanda for all of your help. I will definitely do business here again. A++++ keep up the excellent work. :-)
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July 2023 by Robert Castrellon
Jocelyn is the greatest, we've been back multiple times just because she works here, great customer service, and great spirit, God bless you Jocelyn
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July 2023 by Conrad Castrellon
Jocelyn in the greatest very knowledgeable and helpful great customer service and the main reason why I always look forward to coming back
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July 2023 by Ruby Manriquez
What can i say about Pawn Plus 1963 hwy 95 bullhead city! Awesome ? there are a few workers that I must say they are extremely helpful and friendly!The associate name James that works there have help me several times he seemed caring and really tried to help my situation I mentioned we just moved here and running in a lot of money problems , he went out of his way gave me the best he could and was very honest! I wish all the pawnshops had workers like this place they make you feel welcome! Thanks again ??
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June 2023 by Joseph Bonfiglio
I stopped in just to look at jewelry and Rachel was extremely friendly and helpful. Having great people such as her truly will keep people inside to look around fir other purchases and not chase you out. Great service and great place
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June 2023 by Shayne G
Went to pawn plus with my family for a short term loan on a shotgun til pay day needed money for my daughters 10th birthday coming up. We dealt with the lady manager and she was very rude to me and my family. She couldn't even tell the difference between a Mossberg 500 and Mossberg Maverick 88. Rude lady with no respect for customers treats you like your stupid many others have experienced this at her business before as well. That's why I usually go to Mr pawn they've always been good but i thought I'd give pawn plus a chance and realize that was a mistake one I won't make again and I hope anyone who reads this avoids their business and horrible customer service. Mr pawn was much more inviting
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June 2023 by Ashley Cooper
I went in dealt with Rachel she was great and help me look at a few things and was willing to answer any of my questions that i had.... will go back and deal with her again :)
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May 2023 by Emily S.
I tried to review another business, and was dropped here.Don't want to degrade any business, but Yelp does not tell me how to change a post to the correct business, so I am giving this business 5 stars so I can post my actual review in the correct place!
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May 2023 by Judy a.
This is my second review on this please. I don't know why it gets removed. We went in on Saturday to buy a gun. The manager was absolutely ridiculously rude. My husband and his friend were buying a shotgun EACH! My husband turned to me and said, are we using your card or mine. The manager so-called said oh no I'm not selling you again. I said what he said because you're buying a gun for somebody else. I started laughing I said you're kidding right we've been together 45 years. I live in the same house. We have both IDs that show that we live in Arizona and California. He refused. My husband just wanted to know what card we were using his or mine , NOT IDs, Because he's a racist and he saw BROWN skin, tattoos and ASSUMED they were gang members.To ALL my LA/AZ double residence.DO NOT GO here. There's gun shops on every corner in that town. He just lost a really big sale. And I am going to follow up with corporate. Because he's just a manager not an owner.
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April 2023 by Harley Russell
I have been to every pawnshop in the Mojave County area and this place is the only place that has treated me not just fairly but quite we ll in fact. I don’t get the disrespect of a super lowball offer like every other pawn shop I’ve been to but a reasonable price that they ask if I’m happy with. I’m always greeted with a smile and am able to have a nice exchange while all of my pawns information is being input. I highly recommend Pawn Plus of Bullhead if pawning is necessary for your short time financials in the future.
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April 2023 by Cecilia Gamez
my husband and i were there today and jocyln was so helpful. she was sweet and friendly. i would definitely keep her she’s great !
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March 2023 by Nova Anderson
This is the only pawn shop I will go to in Bullhead City AZ. The staff are always friendly and willing to help with whatever is needed. I have never had a bad experience here in the 18 years I have lived here. I would and have recommended them to others and will continue to do so. Keep up the great service everyone ??
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January 2023 by Tracie Lopez
My husband and I were in today and purchased an item. Jocelyn was both friendly and professional. She provided great customer service. Thank you Jocelyn for making our visit pleasant.
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January 2023 by Cynthia Krantz
My husband and I went to Pawn Plus looking for a wedding ring set. Joselyn helped us. She was very helpful and polite. We ended up getting the rings and also a welder for my husband. All in all it was a very pleasant experience and I am sure we will return. The prices were great as well.
