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March 2024 by Cynquilla
The pharmacy clerk, Jason, treated me like I didn't know what I was talking about. I came in, explaining to him that I was getting a prescription filled by GoodRx to try and save money. He said they don't do that here. I told him I spoke to a physician and that the prescription would be sent here. He then said he didn't receive that information. Then I told him they went it over already. Ge checked again and then it popped up. He then proceeded to tell me they'll call me when it's filled. Felt I was just misinformed or he didn't know what he was doing. Then I waited and never got a call or text. I come back a day later and then he told me they're not accepting anything from GoodRx due to some data info so I felt it was useless. I don't know why he didn't inform me the day before. Very unprofessional.
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April 2023 by K.L. S
Disgraceful service by the men who run this place. When the women were there it actually ran well. Now it’s just incompetence, delays, mix ups, nobody answers the phone. It’s so bad they actually pick it up & place on immediate hold Muzak. Not even a hello can you hold please. For days. It’s not like someone just didn’t show up for work one day. Heaven forbid you need your prescription transferred out of this lousy place when you can’t call in. This whole Safeway is ghetto-ville and is only open because Smith store is ghetto-ville too. In fact this whole town is ghetto. You have to go to Ft Mohave for anything decent. Even the coffee shops are better there! Astounding the difference a 10-15 min drive makes in standards and service!
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February 2023 by Marco Lino
Very helpful and take time to actually listen to help you out with concerns
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January 2023 by Marie Olson
Safeway Pharmacy in Bullhead City Arizona really needs a lot of training on customer service.They have to be the slowest pharmacy I have ever been to and not even friendly.When you are not feeling well and you have to stand in a line for 30 minutes behind 2 people there's something wrong with the way they are doing business... like short staffed.Hire more people
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September 2022 by Linda Kayo
The staff is constantly changing and they're never very helpful however I have no major complaints
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July 2022 by Tom H
Clean friendly store with great selection and full shelves!
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April 2022 by Deb Brown
Dirty, old store with an old manager who doesn't care.
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February 2022 by john Thompson
Jasmine is so kind and helpful. Funny also.
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November 2021 by Terry Trask
I can't express how terrible this pharmacy is... I've stayed hoping it would get better... it's a nite mare every time u deal with them regarding any and everything... will be transferring ASAP
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September 2021 by Tammy Maciel
pharmacy is so unprofessional, never again I will be changing, fist time there and the last I do not recommend for first time customer
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August 2021 by Sandra J Mitsler
Most of the time I don't have a problem w/them. But, 08/16/2021 we bought the big bag of the Signature Garden salad with a date of 08/27/2021. THAT day we opened it and it had already started getting brown. Not too bad, but it had started. Two days later...GONE...TOAST... Are you starting to be like Wal-Mart and leaving your produce outside in a hot truck before it gets brought inside?
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August 2021 by Xpoop Juicex
The deli workers are inconsiderate, a lady was actively working with us then she proceeded to look at the clock and and leave
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December 2020 by Dave G.
The Good: Excellent product inventory. The best selection of products (bar none) of any grocery store in Bullhead City, particularly upper-end items frequently unavailable in chain stores. They stock everything you need and then some. If you can't find what you're looking for at any of the other local grocery outlets, try here. I was elated to find they carried seasonally available Leinenkugel Octoberfest Beer from Chippewa Falls, WI. Although the produce section here is otherwise excellent, two items I haven't been able to find at this location are Arrugula and fresh Basil The Bad: Prices are extremely high compared to similar grocery store chains. I found that particularly true for mundane items frequently purchased by most shoppers, and also for butcher prepared meat products, e.g., Rib Eye and Filet Mignon steaks. The Ugly: When busy the parking lot is a mess. If you are buying a fair amount of items and have no desire to practice your grocery bagging skills, you'll find the checkout lines inconveniently located in terms of shopping traffic patterns. Those lines also tend to be long due to the lack of enough checkers for the store's volume. If you are only buying a few items, they do have self-checkout. Many of the store's aisles are a little too narrow, especially near the checkout area where customers regularly back up into those aisles.
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December 2020 by Alana G.
Thank you for putting the community at risk for not enforcing the mask policy.It's really sad
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November 2020 by Ryan K.
I went in to make a purchase, it shows a price tag as with all things, so I picked up the single product and waited in a BIG line on thanksgiving day. I get to self checkout, scan the product, and it shows as $3 more expensive. I ask the employee in self checkout what I should do and he calls over this young female employee to price check it. It was obvious she didn't care about doing her job as she complained aloud when walking away stating "ugh if I can even find it" with the body language to match the difficult challenge she perceived to have ahead. Being a 12 pack of Bud Light, it's really not difficult to find so I suspected right away she was going to give little to no effort after she displayed the grief of having to do something she is actually paid to do. Of course she returns to tell the wrong price to the employee. I then have to leave the check out and go back to snap a picture of the obvious price tag that shows the obvious advertised price just to wait in a big line all over again just to buy one thing for one advertised price. It was accepted afterwards as the price tag was pretty clear, and while the guy was nice I really can't believe anyone would get hired that hates to work so much that even using their eyes/attention span is "ugh" and they can't even do that correctly.