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February 2024 by Stacey R.
So, I have been shopping at this Safeway in Bullhead City on and off for 2 1/2 years. It is crowded a lot of the time, the parking lot is always crowded, and there are a LOT of river guys in BIG trucks in a hurry...so the clientele is the problem, NOT the store or the employees in my humble opinion. On 3 occasions now an employee has stopped the line so that she could help me with the coupons I came there for in the FIRST place. It's NOT easy to navigate sale shopping and digital coupons etc, so when the lady checkers will actually help you out it's a 5+ star experience FOR SURE! Groceries are expensive and Safeway isn't my first choice for daily shopping, (for canned goods and frozen items and fresh chicken maybe Smart and Final or Walmart,) BUT it's the ONLY choice when you want to get everything you need in ONE trip. The selection is great. There is a FULL SERVICE butcher, and USDA CHOICE beef, chicken is cheaper from the butcher. The prices are a little high on your everyday items, so you had better navigate the coupons on the app on your phone if you want to get a break. The produce is beautiful, and they have all the brand name soups and salsas and seasonings and condiments you won't always find at other stores. The store is clean and layout is pretty good. The fried chicken and deli items are great. Yeah, a LOT of times there will be only 2 checkers unless you want to go to self-check, and I don't. I don't work there! So you have to be prepared to wait for full service anymore there. The part time river rats and and tourists descend on this place like flies early in the day and buy up all the half and half creamer for coffee. Now that I know that, I know I have to get there early if I need half and half. Lucerne is good, and the Shamrock from a local dairy is good. I don't like the bargain brands on dairy products and Safeway delivers...if you get there early. The sales are good IF YOU CAN FIGURE out the coupons on your phone. I literally have to check the receipt every time I shop there to MAKE SURE i got the coupon price and I stop, and check the receipt BEFORE I leave the store. I just pull my cart over and look. I have to open my phone app in the parking lot BEFORE I set foot in the store and clip the coupons. AND the coupon prices don't calculate on the screen so you literally CANNOT monitor prices while the checker is scanning them! Bastards! All the stores are doing that now and ALL grocery stores make millions $$$$ per year on overrings, so you had better check that damned receipt BEFORE you leave the store and immediately show customer service what you bought and your coupons. That's just how it is now. That said, there are a LOT of retired folks on a fixed income in Bullhead City and I feel the lady employees go above and beyond to help them get the discounts they desperately need. For that, I am grateful, and those ladies deserve KUDOS! Checkers don't always load the bags into the carts anymore, not anywhere. For some of us, it's hard to load all those things into the basket, then we have to load them into the car, then we have to carry them all into the house and sometimes there are stairs. So, I long for the days when the checkers had baggers, and the baggers did carry outs regularly - they still do by the way at Vons in Long Beach CA and Ralphs. Those guys aren't supposed to accept tips but it's worth the $5 tip to me not to have to load up heavy Cokes and water etc even though I just spend 30 minutes of my life on those discounts. Anyway, THIS particular Safeway deserves 5 stars by Bullhead City standards, it is clean, full service butcher and deli, beautiful produce, has everything, and the female employees will help you get your discount if you ask politely.
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February 2024 by Shana H.
Lisa was outstanding. Very helpful and a good worker - she got me a discount from 85 to only 14
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January 2024 by John K.
Recently moved here. Went to Safeway to load up on groceries. Had trouble getting the digital deals to work ony phone. Went to customer service they showed me how to do it right. Downloaded 4 digital deals about $8.50 in savings. Pretty crowded. Went to checkout 2 checkers and self checkout were open. I was 3rd in line. After about 5 min checker next to us yells out I'm open. As I go to get in her line another new customer jumps ahead of me. Not courteous but then again checker said I'm open instead of next person. As the new checker tries to ring up my order she says her computers down. Takes about 10 min to get it corrected. In the end after checkout I was not given the digital deals. Went to customer service showed my Safeway app they acknowledged that they were on my phone but for some odd reason didn't work. She said I probably put wrong phone number in but I showed her I got discounts on everything else for being a Safeway customer. Said next time have checker scan my customer app. Gave me my $8.50. no I'm sorry. Or any kind of apologies not very friendly. Checkout took over 25 minutes
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October 2023 by Kris Foote
People are nice. Prices are high. They do have decent sales, especially on meat. Pharmacy people are great!
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October 2023 by David Castro
The first Wednesday of the month, they have a senior 10 % discount on your groceries. Get the app to clip coupons for more savings. I average $40 savings.
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October 2023 by Christy Vigil
I like Safeway for the simple fact that they have a lot more vegan options than most of the other grocery stores.
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September 2023 by Tina Jay
Excellent service of pick up orders! Staff always friendly.
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September 2023 by Dylan LaRue
Great customer service reps at this location so many favorites! I also like this pharmacy, flu shots to prescriptions and help with otc medicines. Did have one weird experience going later in the day for a vaccine so make sure to go before lunch when they have a bunch of pharmacy reps there. The store is always well stocked and clean great deals of discounted baked goods better produce layout then Fort Mohave but then they always beats hwy 95 in marking down the short self life goods wish I seen more red tags here or maybe it’s so popular they’re already gone.
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September 2023 by RLR
Really do not appreciate the cashier opening up our produce with her dirty hands to scan the barcode when the item can be looked up. I know, I work there at self checkout ? but don’t get paid for it. Need better training. You don’t handle money and then touch people’s food. Guess I’m committing to Smiths.
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September 2023 by BETH ANDERSON
I received an email for a free item. I clipped the coupon, visited the store and picked up my free item! Easy....Breezy!!!
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July 2023 by John
I got the app and shopped there for some sale items. The store is stocked well and very clean. I saved a ton of money on essential items and the app was very easy to use.
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July 2023 by Estela Landin
Super Store yaaayy so clean and great Staff love Lisa so sweet and cheerful give that girl a raise!
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May 2023 by Shabby Rose Creations by Kem
We were on a mini vacation, and we had to walk up and down each isle. We asked probably over 6 different employees isle the motor oil was on. Not a single employees knew the answer. They could only take a wild guess. I call that pretty poor, why have employees that have no clue what anything is on?
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May 2023 by Larry Jones
Every time you go here some prices go up by 10percent.lucerne yogurt was $2.99 now $3.29 in one week. Primo ham was $10.99 now 11.99. milano cookies $5.99 while $3.83 at Walmart. Shopping here for sale items only. Go to Walmart.
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March 2023 by Dana Duquaine
I was in the store today and I forgot to clip some coupons before I arrived. A big THANK YOU to Jody who closed her line to assist me. She downloaded the app on my phone and made sure the coupons I missed were clipped. This saved me a bit of money which is always helpful. A big shout out to Jody for going above and beyond!