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March 2024 by Zoe J
Fast friendly servicIe, location is hidden.(Inconsistent) pricing on mailing packages. I cannot get an explanation or breakdown of shipping codes at customer service between (simple rate) & billable wt (dim wt)!3 days to ship an .80lb box to Indiana, $11.55 in Feb 2024.5 days to ship 2.95lb box to Iowa, $20.49 in March 2024!$8.94 more for 2lb 15oz more wt & approx 500 mi closer to my shipping location! Almost impossible to call this location with a question. Back to USPS for shipping.
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March 2024 by Kelly Morgan
Packages are always delivered days later than the date they provide… I live only a couple miles from the warehouse and my package just sits there… I don’t get an updated delivery date even when my packages are going to be late. So if my package is just sitting at the warehouse for days on end, I would rather just get a text to come pick it up. I have a package sitting there now that I could’ve picked up this morning. But instead it will sit there all weekend, and I won’t get anyone for customer service until Monday morning at 11:00? They Really need to provide more accurate delivery dates.
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March 2024 by Gary
Nice guys.
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February 2024 by Lisa Caulkins
Super friendly and patient!
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February 2024 by Failed Hero
Great service
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February 2024 by Cheryl Clinton
If you aren't mailing something already boxed, not alot of help..
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January 2024 by lee “Lee the Bee” the Bee
Very low grade place. Rarely open
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December 2023 by Gary Zoellner
Quick and good customer service.
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October 2023 by CHRISTIΛN SEPULVEDΛ
I have a simple question about this place do you have a a place have been to do with you and like some places you will be good at
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October 2023 by Mare V
After weeks and months (3) of moving and trying to change my address there was a young man in this office/branch that went the extra yard and straightened out my mess. What turned into a simple change of address turned out somehow like a nightmare. 2 charges and delayed mail for weeks. Thank you to this gentlemen
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October 2023 by lyleme1951
I've never had a bad experience with anybody hereThey are always very friendly.
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August 2023 by Maria Del Rosario Gomez
Employees are so nice & helpful!! Thank you so much for your assistance when I couldn't lift the box.
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July 2023 by Wayne Rager
The person behind the counter was very helpful. They even put a cover on the outside door handle so you don't burn your hand trying to go in the front entrance. Very thoughtful. It gets very hot here.
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July 2023 by kurt minges
I've always experienced people there to be kind courteous professional
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July 2023 by LARRY KELLEY
These people are on the ball fast very knowledgeable and helpful.