-
December 2023 by Ron Bullar
Very disappointed! We were working with a agent who showed us 5 or 6 properties but we kept going back to the original house and wanted to put in a offer so we text her a few times but never heard back after three days we had to with a different realtor. Very unprofessional
-
November 2023 by Grant Anthony
I have had many great experiences when coming into this building for any kind of assistance I needed. My realtor's name is Ken and he is a fantastic and respectful man, very knowledgeable and is always happy to answer any questions you may have. On the other hand I got to deal with a woman named Margaret today and she was incredibly disrespectful and unprofessional over the phone. She called my fiance first who tried to give me the phone but Margret angrily said "NO IM DEALING WITH YOU". I have never missed a rent payment but after I was a couple days late due to an error with the bank. Margret just told us we are locked out of the system to pay online and had to come in with a cashier's check instead. Then she proceeded to talk to me unprofessionally saying things like "you need to get over here today" and eventually hung up on me. She treated both my fiance and I like trash and if I ever see her in person, she will be receiving very many choice words.
-
September 2023 by Edward Vondrak
Inspection agent closed the garage door on our car and would not take the blame for it he was the only one to have the opener and it was in his pocket . Someone opened the water for the refrigerator after we left .
-
March 2023 by Nic K.
Do you have any questions about this property that may not be posted in the ad? We'll avoid this company at all costs then, i tried calling to get information and unfortunately delt with a very rude receptionist. I called to get information if my dog would be one that would be allowed in a rental that I found interesting. I called and after finally juggling my way through the automated system I got to a person. I asked to speak to someone that handles inquiries about rentals as I had a question. She immediately said well all the information is on the website and that she would be glad to answer any questions I may have if it's on the website and that she isn't licensed. I asked if their was anyone I could speak to at all who handles the properties, she said no that they are all out of the and instead of trying to send me to a voicemail or give a message to someone that actually handles the rentals she was extremely rude.
-
December 2021 by cynthia gardner
My agent Kristina Irwin has been very busy with my transactions and I could not ask for a better agent. She keeps me informed on all my offers and transactions makes sure that all items are done in time ,keeps communication between buyer and seller open ,and always returns my calls in a timely manner. I have had four properties to close since July 2020 and she’s done the job excellently I would recommend this agent to anyone.
-
December 2021 by august mclaughlin
We just used US Southwest real estate to purchase our new home. We are first time home buyer’s and this company treated us like all we were was a giant payday. When we had questions about the home they would not respond to any text phone calls or even emails. The only time we had contact with our realtor was when money talk was involved. We were not treated like a new customer trying to purchase a home. Instead we were treated like we just a payday and nothing else. This was suppose to be a new and exciting experience. Instead it was a giant pain and very unpleasant.
-
December 2021 by Stephen Stempniak
I know the market is hot. I am a home purchaser and have a lengthy history in real estate. Do not neglect the buyer or seller. . Do your job. Unfortunately I did not have my own agent and relied on the owners. Big mistake. Zero effort. I guess when companies get so big they don’t care anymore. Even when I sold a small parcel of land the realtor still sends me goodies years later. I got a plastic container filled with info on the house. So many issues I have to deal with now, since there was no effort from your company. Many of the plants on the property were dying because the water was on but not functional. Leaving a new homeowner to “sink or swim” is not only unprofessional but could incur a lawsuit for negligence.
-
December 2021 by Geoff Banks
Crystal Fletcher was a great agent. She is helpful, knowledgeable and friendly. She has a great knowledge of the area. She was quick to respond to texts and phone calls. I would definitely use her service in the future and recommend her
-
December 2021 by Shirl Kagle
Bill Walsh has been our realtor for years. We have bought and sold several properties, using him as our realtor. He is smart, honest, dependable, and plays it straight. He has picked up property for us, on which we have made upwards of $100,000. in profit. I hope not too many of you read this review, because he will be too busy to keep feathering our nest. He is a diamond.
-
May 2021 by Rick L.
I highly recommend Ann Pettit -- she is an excellent negotiator and a businesswoman of strong integrity. She represented us in a complex land purchase in Mohave Valley, AZ. Not being from the area, her expertise in the Mohave County real estate market served us very well. She went above and beyond the call of duty, and we are very grateful for her hard work and perseverance in closing the deal!
