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February 2024 by Buddhababe
Always helpful. Excellent service ?
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April 2023 by Joe Collins
The absolute BEST customer service of the MANY post offices I have been to. All the postal employees here are fast, efficient, knowledgeable and helpful beyond what is expectedHave you ever noticed that they always have all 3 of their service windows open helping customers? And the gentleman who works the parcel pickup/non-cash transactions window is always doing his best to help people as well and keep the line down.While this post office is busy they all work hard to be helpful and keep lines moving.To those who are complaining that they don't answer the phone... would you rather the employees be in the back at a desk answering phones or up front to greet and help you quickly when you walk in? They only get so many employees, and this is clearly a smoothly run facility.USPS does have phone customer service at 800.ASK.USPS that can help with many mail issues and file tickets for local issues to be addressed. Or just come in and talk to one of the beyond friendly and helpful employees here. Keep up the excellent service Bullhead City USPS Post Office!
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March 2023 by James Price
Had my mail on hold. To attend a funeral service for my brother when I returned home I went to Bullhead City post office to pick up my mail they only gave me the paper mail not the package that was delivered. I have tried calling but no one will answer the phone and they have not delivered my mail for two days so far .
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March 2023 by Eric Jenkins
They never answer the phone, and you are not able to leave a message.
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December 2022 by JUST• JOSHiNG
Continuously delivering mail to the wrong location unable to get any costumer service
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May 2022 by Joshua Evan Miller
They don't know how to answer phones what kind of service is this!!!
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May 2021 by J Y
Went down there to report delivery problems. person taking report seemed to care but I was never contacted by a supervisor and the misdeliveries never even slowed down
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February 2021 by Karen Wilson
Excellent service!! Long lines, however service was fast and efficient! Thank you!
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January 2021 by サイツr.j.
They have always been good to me. And our mail lady is the best!
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January 2021 by Kathy Panos
I went yesterday at 3:15 PM the line was to the front door but I was out of there in les then 10 minutes. Miss.Had to go back today forgot a package this time at 0:00 AM line was same but still out the same amount of time. Great work keep it up.
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August 2020 by Anubis Reviews
I've filed several complaints in person and online. They constantly deliver the mail to the wrong addresses and the mail carriers split our mail up. Sometimes we'll get it delivered at 1pm then others it's at 8pm. Sometimes it's all at once and others it is delivered in 2 trips. We've had dozens of drivers just in the past year alone. I've gotten calls and Facebook messages from people as far away as 6 miles saying they got my mail by mistake. I've had paychecks and refund checks delivered and SIGNED FOR to the wrong address. We had a driver that parked in front of the house empty out his entire truck in the driveway to find a box then drive away after delivering it without putting anything back in the truck.
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February 2020 by Heather Boucher
Great staff friendly kind and very helpful in answering all my questions.Love the cool nice kind employees over there thanks for your service.
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November 2019 by Wild Orchid
The mail carrier lost a valuable package...scanned as delivered but NOT TO ME
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August 2019 by John Knack
Called six times over a three hour period. No answer. No message. Nothing
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June 2016 by Alexander Halsey
Not a great parking lot design for a post office. The waits can be long, but service is generally good. Never had an issue here.
