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September 2023 by Dreamily Truman
The service are great! I've been in this bank for many years. Staff are very nice and very friendly. I highly recommend this place
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July 2023 by Chris
“I had a truly disappointing experience with Chase Bank. The level of unprofessionalism and laziness displayed by their staff was appalling. It seemed like the managers completely disengaged, leaving customers to deal with unhelpful and indifferent employees. The overall service was subpar, and I would strongly advise others to steer clear of this bank. There are much better options out there for banking services the reasons for the three stars is obvious.
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May 2023 by Julie Ayers
Love chase
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March 2023 by CJ Pruitt
The employees always great me with a smile and call me by name. They are very helpful and courteous. The manager Sasha goes above and beyond to help me with my banking needs.
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January 2023 by Kyle F
After 30+ years, Chase closed my accounts and provided no reason, claiming they don't need to provide a reason. Could it be I am a Christian and a Republican? In addition, this branch has the most rude incompetent employees.
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October 2022 by La Bohemia
Staff is friendly and fast.
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August 2022 by Sarah & Bayley Collins
Tim Ruiz went the extra mile to help us resolve a problem with our account. Guy deserves a raise. He was kind, courteous and even after we left the bank was still working to resolve our issue. Thank you!
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December 2021 by Sonjah D.
Sasha and Michelle were awesome, Sasha in particular went over and above to solve my very complicated matter. I would recommend them to everyone who wants personal banking services.
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February 2021 by K H
The new branch team is very helpful. Definitely better to set appointment to avoid waiting. Plenty of parking, drive up is open if needed. They have plexi set up, masks on, and feels clean inside.
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June 2020 by Elizabeth L.
This is absolutely the worst bank ever. Customer service both in the bank itself and on line is terrible. No one can apparently do any "banking". You will get passed to a series of different people none of whom seem to know how to help. I would not encourage anyone to use this bank
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May 2020 by Jenny K.
I would rate this branch lower if I could. Horrible customer service and extremely rude staff! Take your money and time to another branch that treats their banking customers better.
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August 2019 by Irene Tachias
i went in today for business help! just a quick question. and the banking person would not help me. said she goes on appointment only. she was not doing anything at the time.. they made me feel worse that i was already feeling trying to handle my business. I just moved here and i thought being from a smaller town it would be easier to bank. HORRIBLE CUSTOMER SERVICE. Chase should be ashamed they are represented like this. time to bank elsewhere ! i have been a loyal customer for 10 years
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June 2019 by B J
NEEDS A DRIVE UP ATM!
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March 2019 by bob power
If i could rate this shady bank lower i would. Coustomer service is bad they never fix problems they direct you to a 800 number which will not at all help you. You'll have better luck keeping your money under your bed in a box.
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March 2018 by Patti Huff
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