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January 2024 by Aurora Jasso
Justin was very friendly and extremely helpful. Overall experience was great.
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January 2024 by SOO RARE
Justin made HOI seem simple and easy and it was! The Mueller team is why I continue to use State Farm. Thank you all!
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December 2023 by Sora K
Great prices and service, Justin works fast and is very easy to reach in case of questions!Edit: If I could give more than 5 stars I would. Had to make changes to my plan and Justin basically handled everything better than I had imagined possible. Super great service, super fast response times, and super great prices.
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December 2023 by magoo Allen
Couldn’t have asked for a better experience. Justin made sure I understood everything clearly and that all my needs were met. Great guy, great service.
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November 2023 by Paul Garcia
Justin was a great help glad I talk to him. He saved me up to $ 3-400 a month
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July 2023 by Jesse Robertson
Decided to switch from AllState to State Farm to save some money. In this case the discount was for a lack of service. I had a hard time getting a hold of my "agent" consistently and when I was able to, the personalized support, care and assistance was lackluster. I came from an insurance company where I had an actual human/agent I could contact no matter what my concern was. I felt like I was talking to a "secretary" every time I called State Farm and then waiting around for my agent to contact me back. Even over email, the responses were inconsistent and very standard and impersonal.The few times I had an issue and had to contact the 800 number, I sat waiting for over an hour each time, just to talk to someone. I honestly had assumed my agent would have started some of these processes, but instead told me he would have to sit on the phone for that same period of time so it was better that I just called them myself.Overall, the coverage I received from State Farm seemed fair and adequate and at the time it was cheaper then what I was receiving at AllState, however there is a cost apparently for quality and personalized service and I won't be making that mistake again.
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February 2023 by HoyMay P.
Our agent is so personable and nice that it is a pleasure to chat with him. Took care of some premiums. By the time I got home the receipt was waiting for me.The agent also asked about a recent claim and told me the status. Great efficient company. Shared parking right outside and free WiFi in the area
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February 2023 by Scott Zeleznik
As usual, Steve and his team were professional and helpful in assuring I had the right coverages for home and car! They are a pleasure to work with and I highly recommend them for all your insurance needs. Rates are very competitive as well.
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September 2022 by angie keefe
I have been with Steve's agency for over a year. Matt and Cathy have answered every question I have answers quickly and knowledgeably. I moved from out of state and needed some local vendor recommendations which Steve kindly provided. Supporting local organizations is important to me. Not only is Steve's agency a local business, he supports a lot other local businesses and non-profits also. If you are looking for a great team invested in our community, check out Steve Morse State Farm.
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August 2022 by Lisa Pelmont
I want to give high praise to Steve Morse and his wonderful staff for the outstanding service I’ve always received! Although I have never met any of them in person (I’ve always dealt with the office via phone or email), I am always treated by any of the staff in such a caring and personable manner.I usually deal with Cathy via email, and she has been awesome. She always responds to me very quickly and has always answered my questions or addressed my concerns. I’ve also had the pleasure of dealing with Matt, and he is terrific as well.I can’t praise Steve enough for all the time he has taken with me to answer all my questions and address my concerns. He is very caring and personable and goes above and beyond to make sure my insurance needs are well taken care of, but he also makes sure I’m not over insured and spending money needlessly.If you’re looking for an insurance office that will address your needs and take good care of you, look no further than Steve Morse and his outstanding staff!!
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August 2022 by Shaun McMackin
I have been with Steve's agency for over a year and he and his team have made the process easy and quick. Everyone on the team I have interacted with have been great!
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July 2022 by Christopher Nelson
Steve and his staff are a pleasure to work with. I never feel that I am being "sold" to but I do feel as though he makes suggestions about my insurance coverage that are relevant to my situation. I would definitely recommend Steve and his staff to my friends and family.
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July 2022 by Rosemary V.
Great customer service, I usually work with Cathy and she is a sweet heart! She has helped me with my insurance needs and my boyfriend's insurance needs as well. It's always an easy phone call or text and a quick response.
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January 2022 by Robin Blackman
I've been with Steve for a few years. The staff are always professional, but personable as well. If they cant answer my call immediately, someone always gets right back to me. They check my policies regularly for possible savings. They, hands down, get me better rates than anyone. I am treated as if I matter and I'm not just another number. I would recommend this group without hesitation.
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January 2022 by june gale
Walking into the state farm office you can feel the friendliness of the staff there, the instant smiles are very welcoming. Steve is a caring and conscientious person that wants to make sure his clients are satisfied when they leave. Thank you so much for the chocolate.
