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July 2024 by Tavares Andrews
Awesome 😎 staff
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May 2024 by James Person
This place is great! Sean Moore was very helpful and showed me they actually care about the customer!
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May 2024 by Ralph Burger
Excellent customer service, and they always treat you like you matter.
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November 2023 by Rachel Barreras
Renting a refrigerator out of the time I been renting and paying I had nothing but problems I haven’t even been able to really use it it’s like I only really had it for 5 months total they’ve taken it to get serviced 4 times not very happy but very quick for payment over all friendly ppl but not a happy customer
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June 2023 by Joann Lewis Stephens
They deliver too late, when they say morning, the mean three in the afternoon.
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May 2023 by Justin Hamby
Don’t plan your day around the schedule they give you because they won’t be on time, they won’t even be within 2 hours of your time frame. Then when you call, the girl will laugh at the fact you told her you have children to pick up and it’s now 2 hours past your time of delivery. I also confirmed with them earlier in the day on the time since it was supposed to be scheduled the day before and they messed that up too. So call to get an update after they are late she says they are on their way, an hour later (I live 20 mins or less away) they are still not here. Call back and she laughs because she obviously loves her job. This is how they treat repeat good standing customers. Awful customer service, inability to keep schedule, and rude.
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April 2023 by Keith Guerrero
Amazing looking store after renovations about a year or so ago. The staff is so good as thier nice and very helpful. Definitely come by here.
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March 2023 by Ariel Zeek
They will harass you between payments even though you are current on your payments. It’s like they want to and get off on harassing and talking down to people to the point where they will make up reasons to do so. Disgusting people work here with horrible customer service skills and blame the customers for things that aren’t even happening ! Penny is the worst one. Her energy really gives off unwashed and musty.
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March 2023 by Haylee Jackson
One of the worst locations I’ve ever been to, they leave voicemails that feel thuggish and just harassed. I will never come here again and I would never recommend coming here.
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January 2023 by Andrew Ruiz
They have a very poor understanding of customer service at this Casa Grande location. They are very unprofessional when leaving messages, they don't give vital information regarding the missed call, like who's calling? What was the purpose of the call? Their tone and demeanor are very rude and demanding.For exampleIf I were to leave a voicemail I would state my name, and I would leave a detailed message on why I'm callingDo not leave a voicemail demanding a callback, without telling me who you are and why you're calling.
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October 2022 by Joann Stephens
They deliver too late, when they say morning, the mean three in the afternoon.
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September 2022 by NATHAN eNOS
I have purchased several high end appliances and electronics from Aaron's in Casa Grande AZ threw out the past years and never had any issues with the management or staff. I am currently renting a Samsung washer and dryer from Aaron's but am having issues with the washer stopong during the rinse cycle it won't drain and shuts off. It's been serviced once already . I called today 9/20/22 to see if they can service it again the manager I spoke to just argued with me. I'm thinking of just returning the appliances and going somewhere else. This is not the first time I've had issues with the manager.
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June 2022 by Feliciana Yocopis
Customer service is awesome
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June 2022 by Havier Alvarez
My go to place to rent.
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September 2021 by Kevin hitesman
Its over priced but when your in a bind what do you? You do what you have to do.
