December 2025
It 1:30 pm on Dec 30, 2025. I have been on hold for 32 minutes. When it was finally my turn in the queue. I was treated very rudely by a representative named Cecilia. Very unprofessional! Do better AZ water.
December 2025
Jamie helped me getting my service set up. She was fast, very polite and it was an overall very good experience
November 2025
Emergency services doesn't pick up for emergencies. This public utility doesn't care about the public it serves. For the rates they charge, you'd think they'd want to actually help their customers. If you want to know why public utilities need tighter regulation, use this one.
