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March 2024 by Suzanne C.
I had a conversation today with a receptionist at Casa Grande Animal Hospital regarding an intake form they requested I fill out to for newly animals I had adopted. Following no response, I followed up days later, today only to be told I was not being offered services anymore. When I inquired "why" this was, since the reason was unknown to me I was given no answer or a specific date of an incident, who was even involved, or the nature of the issue in the first place and instead accused of being disrespectful to an unnamed technician and with no details or explanation of the incident. It never happened-not with me. It's unfortunate I had to be treated this way with the horrible animal neglect and abandonment in this town. Casa Grande Animal Hospital feels justified in discriminating against and denying service to animals without explanation to someone who not takes good care of her animals but also supports organizations like VHS, Az Humane Society, ASPCA and many others monthly and yearly. Fortunately for all, they are not the only animal care providers in town and I will gladly take my business elsewhere. I'll keep doing my part to donate, rescue and foster and remember not to call CGAH.
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March 2024 by Dario N.
Do not go there!!! My dog almost died because of this place!!! My dog was treated for ear infection they charged me $700 idk what they did but they said they put cream in his ears but when he got home he got really sick wouldn't eat and was throwing up. had to spend over 2k in the ER in another place. Finally brought him home and still has ear infection. So paid $700 for them to get him more sick.
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January 2024 by Samantha R.
The staff at the front office is not friendly and they are unwilling to accommodate to my pets needs. I called to get a refill for his RX and they told me to leave a message it is urgent and I couldn't wait that long I don't recommend coming here it's sub par service.
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January 2024 by Wally C.
Casa grande animal hospital and staff are great we take all our pets there. Have for 20 years. Dr Paine and Michele are great with all of us. And even laugh at all my corny jokes. 5 star
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January 2024 by Jessi Fox
Always satisfied. Glad they were open on a holiday too so my nervous mind didn't have to keep worrying another day. My puppers likes seeing everyone there and never displays anxiety or worry about going to the vet.
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January 2024 by Ricki Lanham
Took us in very quickly for a same morning appt. Very professional. We really appreciate them. Our puppy needed them as she ripped her dew claw.Only draw back the cone is far too big and she cant walk without digging in with the cone. So minor of a problem.
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January 2024 by Susan Jarosz
This was a new pt visit & from the time I walked thru the door until I exited I was extremely happy with my experience. The facility was clean & everyone friendly & received quotes for treatment options. I loved my new vet and the tech who cared for Rufus and everyone else present was friendly. I will be using my new vet for my other Great Dane as well as my horse.
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December 2023 by DJ Riker
Such great care on such short notice. Service was exceptional and staff was so nice. We had to drop our dog off because we did not have an appointment, within a half hour the Vet was able to find time to evaluate our dog and give us a call. She even took time to answer our questions and we did not feel rushed. Thanks!!!
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December 2023 by Espie Uribe
We are so thankful to doctor, Randi and technician Bre. They took such good care of my fur baby Rocky. They took the time to explain to us his condition and treatment. We arrived nervous and much concerned thinking the worst. Randi saw our fear and her expertise and compassion helped calmed us down. Thank you Randi and Bre
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October 2023 by Cheryl Weber
I needed my dog to be checked out immediately. Something was wrong. The vet that I previously used did not make time citing she was too busy. Called the CGAnimal Hospital and the staff were very caring and generally concerned about my dog. Although fully booked, they made time. Very helpful and dedicated to their profession. I will continue to go to the CG HOSPITAL for all of my veterinarian needs.
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October 2023 by Leah T.
I called this vet because I had an emergency with my dog and he needed to be seen that day, I waited on hold for over 10 minutes and then was hung up on. Called back and someone hung up on me AGAIN. Called for a 3rd time, they tried to place me on hold to which I told them absolutely not, only to be told that I could bring him in the following week with no compassion. Your dogs health does not mean anything to these people.
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October 2023 by Betty
Kind, caring personnel makes it a pleasant visit. Knowledgeable and competent staff make it a safe visit for our dog. Great, pleasant, and common sense solutions make it a place I can trust, as they are not interested in doing excessive treatments to get more money, but they recommend solutions that are less costly and even a “let’s wait and see” approach for certain concerns. Some staff talk very fast and slowing down the pace of conversation gives pet owners more time to understand and process information.
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September 2023 by Peter McHugh
With an aging dog there are lots of visits to the vet. Dr. Sillings was so great on our recent visit. He did a through exam and answered all of my questions (and I had a lot!) it put my mind at ease and know they all will be great in upcoming visits as my dog enters her golden years.
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August 2023 by yvonne carlascio
Brought our new puppy ? Georgie for her wellness appointment. Saw Dr. Natalie Zelenky and she was amazing and caring . Explained everything we needed to know to care for our new bundle of Joy.Casa Grande Animal Hospital had also been there to care for and on the last day of our sweet Lilly when she was with us. Everyone showed such compassion and care as we went through that heartbreaking ? time.That’s why we never hesitated as to where we would go to for Georgie ! ?
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August 2023 by Bill Kuhel
The staff did a good job with our dog's surgery. Only issue was having to wait all day because his surgery was so late in the afternoon, but otherwise we're very happy with the care they provided.
