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March 2024 by Lana Goehring
My primary address is that of a different State and have had several problems surface from that Banks branch........this Bank and each n every person in the Casa Grande Arizona First Interstate Bank has been very professional, n helpful to me and my family..... absolutely wonderful people!!!!!
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August 2023 by Karen Norris
Bank employees are not at all helpful or friendly. The bank refused to release my daughter's money after holding it for many, many days. Even though they were told the cashiers check already cleared. They didn't care that our power, phones, internet, garbage and water bills were at risk of being shut of while we waited for them to release funds. They are heartless and their rules left a 3 year old with out diapers, without wipes and with out access to his favorite show, Ms. RACHEL. The bank could have released part of the funds early but they don't care about others at all.
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August 2023 by Sebastian ortiz
Bunch of criminals had my money stolen because they overcharged someone and made me pay for it when it was there fault ? don't bank here very unprofessional
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February 2023 by Gene Stoops
0 stars did not protect my money!
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September 2021 by Sharon Watts
" during the pandemic" great western cost me hundreds of dollars..noone to work in weeks ...everything automated...would allow me to make deposits used me direct deposites to pay the NSF FEES. becouse I had Bill's that were directly paid from bank." was there anyone that would help" real caring. I worked every day and I get punished and fined. " Great Bank "
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January 2021 by Sherry Manley
Always treated well. Anytime I have questions get answers and professionally
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October 2020 by Shorty
" during the pandemic" great western cost me hundreds of dollars..noone to work in weeks ...everything automated...would allow me to make deposits used me direct deposites to pay the NSF FEES. becouse I had Bill's that were directly paid from bank." was there anyone that would help" real caring. I worked every day and I get punished and fined. " Great Bank "
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June 2020 by Monique Parker
Hate this bank cant ever get a hold of anybody!
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July 2019 by Mr Mike
A nice little bank, if you like personal attention.Very quiet and clean Only complaint is the older style ATM, and not able to bank for the weekends. Everything is digital.
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January 2019 by Karen Stuart
Have banked here for several years without problems. A problem that did arise was handled efficiently and rapidly. Staff is friendly and helpful. It has a small time bank feel which I like. I have referred family.
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October 2018 by Carmen Kaiser
Free accounts and smiles all around.
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November 2017 by who me
This bank was robbed 11 28 2017
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May 2016 by Fernando Gastelum
No customer service available weekend, how ridiculous is that?
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February 2016 by lori lacroix
Employees are helpful and polite. I had an unauthorized debit from my account and the branch manager helped me get my money back It was in my account the next day It feels like a small town bank I love this bank!
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January 2016 by James Mitchell
this used to be a great bank (no pun intended) until they hired a new manager. recently after having fraudulent charges to my account I closed my account and opened a new one. after finally recieving my debit card I found out the manager emptied my new account, and after contacting his supervisor the money magically appeared in my old account which is closed and can't be accessed, and they cancelled my new account! It is really sad when the people who are supposed to protect your money are the ones responsible for stealing it! I highly advise anyone considering opening a bank account here to reconsider since 2 out of the 3 local branches have gone out of business, and with the thief they hired to manage this one, it won't be thier much longer!
