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January 2024 by Kevin Woods Jr
Had what we thought was a great experience with Heritage Motors, until a situation turned sour really fast. We purchased a vehicle about a year ago and making on time payments up until 3 months ago when job security and hours were compromised. Payments were late but were made. Vehicle ended up going on the repossession list. We made all payments required to take it off of the repossession list, according to them. 4 days after making all initial payments, the vehicle was still repossessed. When we contacted the repossession department we were told that the vehicle was repossessed because of an inactive insurance policy and expired registration. (The last 3-4 months have been a financial struggle for my household). But no one seemed to care. When speaking with Priscilla about the account she made the situation worse by mocking and antagonizing instead of working with us to recover the vehicle and understanding from us (the customers) point of view. They gave us 10 days to recover the vehicle, we recovered it after just 8 days and Heritage still reported it to the credit bureau as a repossession. The account is showing closed on the credit report. I’m waiting to hear back from a credit attorney just to see if this information is legit, if it is then so be it. When I shared that information with Priscilla she abruptly hung up the phone on me.Im not telling anyone to not purchase from Heritage, because everyone will have a different experience. I was just sharing my experience with the repossession department.Kudos to Jeremy for making our buying experience easy. Daisy is also awesome ??
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January 2024 by Dylan Duarte
Jeremy was extremely helpful! Fastest process I've ever had when buying a vehicle. Excellent customer service! Highly recommend
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January 2024 by Jose Carrillo
After taking my time to see where am I getting a vehicle heritage motors is a place I been following for almost 2 years and decided this is where I will get mine. Ruben helped me look into a couple vehicles until we found the best fit for me and my family.. thanks Ruben ?
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January 2024 by Destini Melendez
I would recommend Heritage Motors to anyone, very welcome. All the staff are very nice and respectful. I appreciate Ruben for being able to make it happen. He was very clear and specific about everything. I appreciate him. THANK YOU!!!!! #firstcar
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December 2023 by Cassandra Castillo
Had the car less than 1 month. There was already a leak from the transmission that they had to fix. The oil sensor warning came up telling us to shut the car off which they said they fixed, but we still get the ding warning us. Now, the car will not move as we were driving and it abruptly stopped in the middle of the road. So, the wheel won’t turn and we are waiting for a tow truck. It’s been past the 15days but we have less than 500 miles. We will see what these people have to say when I ask for it to be fixed. In my opinion, RUN far away from this place. I have a bad feeling they will not fix this and will not care. I really really want it to work out.
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December 2023 by Andrew Lewis
Purchased a vehicle from out of state. Clemente Bonilla responded to quickly to my initial inquiry. Spoke to him several times about the vehicle. Negotiated a fair price, and was lucky enough to meet Clemente in person and finalize the paperwork. In addition, he was able to hold the car over the holidays while I arranged transport. Super helpful! If you want a professional, low pressure salesperson, Clemente is your guy. Heritage motors is a family run business with a great selection of cars that will meet or exceed any expectation. I will definitely do business with Heritage Motors in the future. Thank you!
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October 2023 by Jessica A.
if I could five zero stars I would, complete scam of a business, unethical practices, we bought a truck from them almost a year ago, they recently came and stole the truck claiming it was repo, and to get it back we would have to pay the truck off in full, even tho we were not behind at all, infact we made a payment and that same morning they came and got it, by their standards we are supposed to have 10days to pay it off(dont know how I am gonna get $8k in 10days!) but then they told us they have it in an undisclosed location in mesa, and prepping to resell it, meanwhile they stole all of our personal belongings that were in the truck cab and bed! I will probably file a police report or a lawsuit!!
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October 2023 by Zachary Hoeffel
Apparently you can put cars on holds here and the dealer keeps the cars on the lot. We came ready to buy in full in cash, yet were told “sorry, this car is on hold for 2 weeks while someone comes up with the money “ really? That’s not our fault they don’t have money. Then the alternatives had no AC and no power to the seats. For a place that sells cars, they sure must not like money
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September 2023 by Christian Rodriguez
I have nothing but great things to tell and say about this dealership. I was worried with my credit I wouldn’t get approved but Jeremy mixon (car salesman that helped me) assured me he would do everything he could to help me. He got me approved almost immediately and I came back the next day to do the down payment. When I got there he had the truck detailed and ready to go. He even stayed a little after hours to make sure everything was good. Will not go anywhere else. He wasn’t pushy or excessive. Made the experience great. Thanks again heritage! Will 100% recommend.
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September 2023 by Alyssa Pena
After having a traumatizing experience with another dealer in town selling me a completely unsafe vehicle that was never inspected before selling, Heritage really came through for me! Ruben was my salesman and he was extremely helpful and understanding the whole way! He guaranteed my approval and helped me get into a safe vehicle for my daughter and myself! I walked away with not only an affordable payment, but a reliable vehicle and something I truly loved! Thank you Ruben and Heritage Motors!
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September 2023 by Michelle Norris
My experience at Heritage Motors was really good. Everyone was friendly and also my first time buying a car. My car sales pitch's was Ruben he was so nice and answer all my questions honestly and also let me test drive the car... I am very please and would definitely let everyone know... Thanks Heritage Motors
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September 2023 by Martin Love
I can't lie, in all honesty. I walked in and they didn't allow me to leave without the car that I wanted. In my budget. I would definitely recommend these guys, five stars on the love. Appreciate y'all fr.
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September 2023 by Alizabeth Jackson
JUNIOR WAS AMAZING !! He was so patient with me on getting the right car within my budget.He put in good work to meet his customers needs. He is one of the best salesman I've met by far. My goal was to leave with a car that day and he met that goal. Thank you Junior. Thank you Heritage Motors.
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August 2023 by Chris Kern
Jeremy is the best sales person I’ve ever had and he did the best job ever for getting me into a nice low mileage 2008 f250 I love the truck
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August 2023 by Eugene Sifuentes
I worked with Ruben Duarte his customer service was a five star rating. His profession of carrying the job was a five star rating. The time that it took to purchase a vehicle was a great time experience fast easy and quick. I recommend him to sell you a car.