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January 2024 by Jakub Sciora
Took my car here for a tire rotation. Expensive service, waiting area wasn't clean, and the next time I rotated my tires somewhere else the mechanic found a lug nut cross threaded and it broke the stud. So I had to spend $180 to replace the wheel stud.And I had even spoken to the mechanic personally beforehand and asked him to be extra careful about torquing the lug nuts for this exact reason. I'm aware this happens sometimes, but this is just what happened.
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December 2023 by T. Gamboa
Replaced my fuel filter and it did not last a year! I believe you knew when you put it in that it would not last. Horrible unreliable untrustworthy service. I paid more for the Benz dealer to fix again ! Will never recommend or use your service again
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October 2023 by Suzanne Varela
I have struggled to find a good shop for a while now and Middleton Automotive definitely ended that search. I will continue to go to them for all my future vehicle repairs. They actually care about their customers and are able to get the job done at an honest price. I couldn’t be happier with the results of the service that was provided.Service: General repairs & maintenance
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October 2023 by Dan Guild
I’ve been taking my vehicles to Middleton for three years at least , and have never been so disappointed with a shop in my life. I owned Tire stores for 30 years and retired from the business after 42 years. ASC certified 35 years. I canceled an appointment in Washington to have Middleton do the work. Drove 2200 miles over the recommended service mileage to have them do the work. They had the car 2 days and preformed the work . After receiving the car back I noticed a feature called auto stop didn’t work. Stopped by got an appointment to solve the issue. Car runs fine but the auto stop doesn’t work and it did when it was taken in. Left the car two days . Called and asked to pickup the car. Wife went in to get it. She was handed a piece of paper and told they weren’t charging us for the diagnosis time and given the keys. We didn’t receive any information other than what their tech found written on their invoice. He found three codes showing lost of communication to the transmission. Three codes can be set in the 3 or 4 days we had the car back but no check engine light though. Their invoice says we refused the service they recommended. No service was verbally indicated from them to us , would have probably let them try. But we walk out with a car not fixed and no help from Middleton last time. To bad I was one of their biggest supporters . They are unable to fix the vehicle .
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August 2023 by Brant Rivera
They do very good work, but are not very affordable, although still better then most, it takes them weeks to get an estimate.
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August 2023 by Shanna Gastelum
Always great customer service. They have serviced all my cars when needed as well as my parents at least for the last 20 plus years.Service: General repairs & maintenance
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July 2023 by James Jamieson
If you are considering doing business with Middleton Automotive I would highly recommend them. I have a classic car after meeting with Ed Middleton and putting a plan together they went above and beyond to make sure my car was perfect. This was a major job complete engine rebuild and tons of other things. It wasn't just completing the project it was the follow up on additional things that popped up they covered at no cost great service. Ed and the team treated my car like it was his they even delivered it to my house when finished.
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June 2023 by william zimmer
Changing to stock exhaust from headers for restoration project on my classic mustang required. Custom work to make this work. The crew did this in a short time at an exceptional low price. The result was a beautiful job . I am more than pleased with the way the entire crew kept me informed and was most courteous.Service: Exhaust
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June 2023 by Tillian Michaels
Took my car that was running rough to them. After tearing my engine apart and costing me thousands, it was determined that my engine head was cracked and not worth putting thousands more into the car. I declined the repair but they turned my car over to me with nothing put back together. I now have a car with the engine in pieces and thousands spent! I was able to drive it before taking it to them and now the vehicle is junk. I asked them to return the car to its original condition but they refused unless I paid thousands more to reassemble the vehicle. Not what I expected when bringing it to them.
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June 2023 by Abraham Javier
Amanda one of the leads has the worst communication ever. Dropped of my car for repairs on 4/11/23 and its 5/23/23 and still don’t have my car. I was told repairs would take 1-2 weeks. I would call for updates and nicely requested to be updates in a regular bases and was never even called or emailed. When I would call for updated Amanda loved placing me on extended hold time over 10 minutes just to tell me a new excuse about the same part of the vehicle all i asked for was to have communications an impossible thing for them to have. Worst costumer service i have ever received. Still don’t see how Amanda can be a so called Lead. Wouldn’t recommend this place to anyone who is getting repairs for the vehicle especially not accident repairs.
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June 2023 by Steve Chism
Having AC experience myself, I knew there was a problem with my new purchase of a 2001 Chinook concourse with just 54,600 miles. when the weather warmed and the AC wasn't cooling as it had a week ago. After they did a diagnostic and found a leak in a hose/line I had expected as much. They're ordering a new one to hopefully fix it tomorrow. They provide good service and they are personable people ready to help you with your problems.
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June 2023 by Sedrick Vaughn
Greetings to all, this place fixed my problem but I think it was over price. Took them $500.00 and bucks and a whole year later, to tell me what was going on with my AC, and I asked for a quote on what they said was wrong and they never called me back ?. No way Middleton.
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May 2023 by Amanda Wilson
Wonderful service! The staff are all friendly and caring! Nice to find a place that genuinely cares about their customers. Highly recommend! Thank you Middleton team!Services: Auto A/C recharge
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May 2023 by Keith C.
My car was failing I brought it to Middleton Automotive to fix because I didn't know what was going on with my car they fixed it and got me back on the road
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April 2023 by Ashley Simpson
Middleton towed my car 8.3 miles and performed a simple diagnostic and because they like to prey on the weak, poor, and disabled of this community, charged me over $450 and held my car hostage until I paid their outrageous bill.Service: Auto engine diagnostic
