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January 2024 by War D.
Been banking here for around 2 months, and so far have had nothing but problems with PCFCU. Nearly impossible to get on the phone with someone, and when you do, they're a foreign based call center lacking in english, so they aren't able to help at all. I've been locked out of my online banking twice now, for no apparent reason. I've had funds locked for no reason. I thought going local would be better, but this has hands down been the worst bank I've ever been to. Stay far away!
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December 2023 by Roger Worley Jr
Maria Tapia was very considerate of her customers turning the into clients by being concerned about what they were looking for and how best to benefit them. She was very informative, helping me to make no brained decisions that be a blessing to me in the long run!!! I’d recommend several to visit her to become better financially literate!!!!
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December 2023 by Brandon Beaumont
Jadelynn took such great care of me getting a new account set up without an appointment, it made me feel like they wanted MY business!!! Great job, if they could clone her….. they should.
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December 2023 by Amy O'Neal
Our visit to Pinal County FCU was very smooth. We worked with Jadelynn, and she was friendly, provided us with key information and helped us open our new account.
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December 2023 by Nick marquez
For the last 4 years I've been able to do my business from all over the states because of your call center. They have been so very helpful! Even when the wait times are longer, they always call me back. Thank you so very much for all of your help!
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December 2023 by Erin Mulligan
Jadelynn is amazing. I didn’t know what to expect when I came in and Jadelynn took the time to explain everything. She was so genuine and we had amazing a conversation about life as well as banking. Thank you!
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December 2023 by Cheyenne Sylvester
Stray away from this CU! We had a charge go through wjere originally the price was 60 dollars instead the company charged us over 200 dollars, we disputed this and was basically told that sucks, your loss.They don't care about their customers, this has been a continuous issue with them.They did NOT find it valid. Instead they took the "Word" of a company that's under scrutiny from the BBB. Just find a new bank.
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November 2023 by Chelsie Richerson
Aileena has been extremely helpful! She has assisted me in exploring the best option for me and explained everything in great detail. She has been available and open to my thousands of questions. I will definitely continue to bank here if it means I will get the same support I’ve been able to get from her.
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September 2023 by Wesley Shifflette
My Account Assistant, if that's the correct reference, was Maria Tapia. She was very kind, very attentive and knew how to help me with all of our concerns. She was very courteous and knew her job well. We, my wife and I, left knowing we had taken care of what we needed to. Thank you, for the speedy service!
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September 2023 by erika espinoza
Alondra was very helpful and knowledgeable towards helping mine and my son’s new bank accounts. She made us feel comfortable and welcoming , she was very patient with us walking through our questions we had . Over all we had a great experience & highly recommended seeing her if opening a new account.
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September 2023 by SHOOTTEM UPP
Alondra was very helpful with me and my moms new account. Alondra answered our questions very knowledgeable, she was very welcoming and she was very nice.
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September 2023 by Seth E
Terrible service from Loan officers. Loan officer talked to wife and I like we were already denied . Would just throw out attitude in everything she’d say. DO NOT recommend this bank for loans .
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August 2023 by Kathy Carbullido
Joanna is such a treasure to work with. She made me feel comfortable in the midst of my many transactions. I enjoy coming to PCFCU.
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August 2023 by Sirron Jackson
Maria Tapia gave us the best customer service we have ever had here. She awesome!!
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August 2023 by Tammy Burns
Thank you so much, Maria Tapia you're awesome! Highly recommend this placeMaria was very helpful and helped me understand what my needs were for my accounts. !!!!